Trending Articles

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SUSE expands AI tools to control workloads, LLM usage

Network World

SUSE expanded its AI platform today with new tools and a new partnership but SUSE AI, which first launched in November of 2024, lags far behind other AI platforms. The product delivers valuable insights into AI workloads, LLM token usage, and GPU performance, and increased functionality to support the development of agentic workflows, says Abhinav Puri, VP and GM of portfolio solutions and services at SUSE.

Tools 418
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IT leaders: What’s the gameplan as tech badly outpaces talent?

CIO Business Intelligence

Dun and Bradstreet has been using AI and ML for years, and that includes gen AI, says Michael Manos, the companys CTO. Its a quickly-evolving field, he says, and the demand for professionals with experience in this space is exceedingly high. Hes seeing the need for professionals who can not only navigate the technology itself, but also manage increasing complexities around its surrounding architectures, data sets, infrastructure, applications, and overall security.

CTO Hire 323
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ServiceNow to pay $2.85B for Moveworks’ AI tools

Network World

ServiceNow announced plans to purchase Movework s, its front-end AI assistant and enterprise search technology for $2.85 billion in cash and stock. ServiceNow expects the deal to close in the second half of this year, and initial technology integrations between the two companies will provide customers with a universal AI assistant and agentic AI capabilities, according to ServiceNow.

Tools 354
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CIOs and CISOs forge vital partnerships for business success

CIO Business Intelligence

Last July, a routine update from cybersecurity software firm CrowdStrike sparked a global IT outage that brought companies to their knees, disrupting operations and amounting to an estimated $5 billion-plus in direct losses. As companies across every major sector scrambled to recover, Webster Bank was back in business in short order an achievement CIO Vikram Nafde credits to the usual cybersecurity tools and policies, but also to a formidable peer partnership forged with his CISO.

Banking 332
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The Ultimate Contact Center Buyer's Guide: A Crucial Decision

Harness the True Power of your Contact Center In today’s fast-paced business environment, selecting the right contact center solution is critical for enhancing customer experience, improving operational efficiency, and optimizing costs. This comprehensive guide will walk you through the essential factors to consider when choosing a contact center software that aligns with your business needs.

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Cybersecurity’s Latest Buzzword Has Arrived: What Agentic AI Is And Isn’t

Forrester IT

Cybersecurity vendors have come out of the woodwork in the past few months to announce their agentic AI innovations. These include vendors like Swimlane, ReliaQuest, Dropzone AI, Intezer, and others. Some are announcing legitimate agentic AI features, while others are renaming existing ML or generative AI features to catch the hype: the blob strikes again!

Trends 361
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What Will Be Quantum Computing’s Role in the Cloud?

Information Week

As stakeholders in the cloud try their hands at developing quantum compute chips and related resources, is there a symbiotic evolution of tech in the making?

Cloud 503

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Agentic AI Is The Next Competitive Frontier

Forrester IT

In the ever-evolving landscape of artificial intelligence, businesses are moving beyond traditional AI agents toward something far more transformative: agentic AI.

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How Big of a Threat Is AI Voice Cloning to the Enterprise?

Information Week

Executives are the public voice of their companies, and deepfaking their audio is easy with readily available apps that have few guardrails.

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Long Arm of the Law Comes for Russian Crypto: Why Secret Service Seized Garantex

Tech Republic Security

Authorities say Garantex has processed more than $96 billion in transactions since it launched in 2019.

Security 380
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At long last, OpenStack (now known as OpenInfra Foundation) joins Linux Foundation

Network World

After more than a decade as an independent open-source foundation, the OpenStack project is joining theLinux Foundation in a move aimed at accelerating collaboration across the open infrastructure ecosystem. Fifteen years ago, Rackspace got together with NASA and created the open-source OpenStack project. Over the next two years, as OpenStacks technology and user base grew, there were many discussions among participants about moving the technology to an open-source foundation.

Linux 327
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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Why thinking like a tech company is essential for your business’s survival

CIO Business Intelligence

To thrive in todays business environment, companies must align their technological and cultural foundations with their ultimate goals. This requires reflecting on the fundamental question: Why does your business exist? The answer informs how you integrate innovation into your operations and balance competing priorities to drive long-term success. At Brown & Brown, we constantly focus on articulating the value of technology in terms of business outcomes.

Company 304
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The Question Is No Longer “If” But “How” AI Is Transforming Software Development

Forrester IT

In the rapidly evolving landscape of software development, one month can be enough to create a trend that makes big waves. In fact, only a month ago, Andrej Karpathy, a former head of AI at Tesla and an ex-researcher at OpenAI, defined vibe coding in a social media post.

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Agentic AI Is Coming -- Are CIOs Ready?

Information Week

Early adopters are discovering the value of agentic AI, and also that implementing it is no slam dunk.

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How to Use NordPass: A Step-by-Step Guide

Tech Republic Security

NordPass is a secure password manager for storing and auto-filling passwords. Learn how to set it up, save logins, and explore its features.

How To 373
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Future-Proof IT: Cost-Saving Strategies Every IT Leader Needs in 2025

With IT budgets projected to grow 9.8% in 2025, leaders must invest wisely—not just cut blindly. This whitepaper introduces The Future-Proof IT Cost Optimization Model, a framework to reduce costs while maintaining service quality. Learn how Cloud Efficiency, AI-Powered Workforce Automation, Vendor Optimization, Cybersecurity Resilience, and Unified Communications can drive savings and improve efficiency.

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D-Wave uses quantum to solve real-world problem

Network World

Magnetic materials are used to make MRI machines, hard drives, wireless chargers, and phone speakers. It takes a lot of expensive research and development to create new materials. And theres no shortage of applications for new discovery of magnetic materials, says Alan Baratz, CEO at D-Wave Quantum, a company that makes annealing-style quantum computers.

Exercises 311
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IT frustration costs companies more than $100 million a year — with shadow IT the only user solution

CIO Business Intelligence

The average large enterprise lost $104 million to digital inefficiencies in 2024, driven by productivity losses connected to employee IT frustrations and hundreds of ghost apps flying under the radar, according to a new study. At issue is the complexity and number of applications employees must learn, and switch between, to get their work done. As a result of this quagmire, employees at large enterprises lost an average of 36 workdays to IT roadblocks, according to the study from WalkMe , a digi

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The Power Of Open Source: Cloud-Native Is Transforming As AI Takes The Limelight

Forrester IT

Three years ago, Lee Sustar and I published the report, Navigate The Cloud-Native Ecosystem In 2022.

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AI’s Impact on Cloud Spending: The Hunger for Capacity

Information Week

Artificial intelligence infrastructure such as GPUs are driving up cloud spending and costs, but AI also allows organizations to manage cloud spending.

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Zero Trust Mandate: The Realities, Requirements and Roadmap

The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.

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College students get a taste of startup life inside dynamic UW entrepreneurship class

GeekWire

Team “Stimma” pitches at Pioneer Square Labs on Wednesday in front of Seattle venture capitalists. (GeekWire Photo / Taylor Soper) Best class ever? That was my thought after watching eight teams pitch their startup ideas on Wednesday in Seattle, the culmination of an entrepreneurship class at the University of Washington teaching students the ins and outs of building a tech company.

Groups 130
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10 ways to use the sed command on Linux

Network World

The sed command on Linux can be used in quite a few different ways. This stream editor (as the name implies) provides options to help you manipulate text very efficiently. Once you become familiar with the sed command syntax, youll likely come to appreciate its functionality and use it quite often. 1. Easy find/replace option The most common use of sed is to replace a word or phrase in a line of text.

Linux 259
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LLM benchmarking: How to find the right AI model

CIO Business Intelligence

Today, there is hardly any way around AI. But how do companies decide which large language model (LLM) is right for them? The choice is currently wider than ever, the possibilities seemingly endless. But beneath the glossy surface of advertising promises lurks the crucial question: Which of these technologies really delivers what it promises and which ones are more likely to cause AI projects to falter?

How To 309
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Let The Service Management Agentic AI Race Begin

Forrester IT

Late last year, my colleagues and I authored a report on the future of AI computing titled Change The Interface; Change The World. We predicted how AI-powered interfaces and agents will change everyday life and work. This transformation has begun, and we can see its impact on IT operations.

Report 261
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The 2025 Annual ProcureCon CPO Report

Procurement leaders are at a pivotal moment. With CPOs playing an increasingly strategic role, it’s time to leverage innovation and technology to drive resilience and efficiency. Download The 2025 Annual ProcureCon CPO Report to uncover key insights to thrive in a dynamic procurement landscape. What’s Inside: How CPOs are driving strategic decision-making and technology adoption The top priorities and challenges for procurement in 2025 Why AI, sustainability, and data analytics are essential for

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7 Ways Gen AI Drives Outcomes: Help Employees  With Work They Couldn’t Easily Do Before

Social, Agile and Transformation

Gen AI drivve outcomes by enhancing employee capabilities rather than solely being viewed as a productivity tool. Its true benefit lies in enabling complex tasks, improving customer insights, enhancing call center performance, simplifying compliance, and facilitating data analysis. Ultimately, Gen AI empowers employees, driving significant business outcomes alongside productivity gains.

Analysis 134
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How to Turn Developer Team Friction Into a Positive Force

Information Week

Friction is a force that surrounds everyone all of the time. For developer teams, it can be a source of both inspiration and irritation for IT leaders.

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Realizing the Internet of Everything

Network World

Suppose technology could help you find what you want to buy at the lowest possible price. Suppose technology could keep you from being hit by a car while walking. Suppose technology could make autonomous vehicles totally effective and safe, could make it impossible to get lost or to fail to recognize a person or landmark. Suppose all of this could be done by one set of initiatives that harnessed what we already know and use.

Internet 243
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How to know a business process is ripe for agentic AI

CIO Business Intelligence

This could be the year agentic AI hits the big time, with many enterprises looking to find value-added use cases. A key question: Which business processes are actually suitable for agentic AI? Business consulting firm Deloitte predicts that in 2025, 25% of companies that use generative AI will launch agentic AI pilots or proofs of concept, growing to 50% in 2027.The firm says some agentic AI applications, in some industries and for some use cases, could see actual adoption into existing workflow

How To 316
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Top AI Use Cases For Accounts Payable Automation In 2025

Forrester IT

Our latest report, “Top AI Use Cases for Accounts Payable Automation in 2025,” delves into the transformative power of AI in Accounts Payable (AP), highlighting the most impactful use cases. Heres a sneak peek into the future of AP automation.

Report 244
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Founders: Forget about AGI and focus on building AI that works

GeekWire

From left: Reza Khaj, director at Plug and Play Ventures; Tim Porter, managing director at Madrona; James Newell, managing director at Voyager; and Shohei Yamada, partner at SBI Holdings. (GeekWire Photo / Taylor Soper) Tech startup founders should ignore the noise on AGI and just focus on building products that provide value for customers in today’s world.

Industry 116
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AI Hallucinations Can Prove Costly

Information Week

AI hallucinations arent just a nuisance; they can unleash serious financial and legal harm. Here's what CIOs and other IT leaders should know.

Financial 298
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Fortinet reinforces OT network security platform

Network World

Fortinet has bolstered its OT Security Platform to help customers more effectively protect industrial control systems and other operational technology networks from cyberattacks. Fortinets OT Security Platform includes firewalls, switches, network access control, security information and event management, analytics and AI management capabilities. New to the upgraded platform are ruggedized switches and next generation firewalls (NGFW), services to increase threat detection, and improved AI capab

Network 221
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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.