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Journey Beyond transforms its contact center to deliver better customer journeys

CIO Business Intelligence

Besides, we couldn’t enable work-from-anywhere, on any device capability, for employees,” says Madhumita Mazumdar, GM of information and communications technology at Journey Beyond. These challenges forced the company to transition to a modern cloud-based communication platform. Unified Communications.

Tourism 299
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IT services company Atos finalizes plan for IBM-style split

CIO Business Intelligence

The deal will spell an end to the current one-stop shop for IT services that it offers its enterprise customers, but will free up capital and cash-flow for it to invest in more modern activities: digital transformation , smart digital platforms, cloud technology, cybersecurity, high-performance computing and AI.

IBM 246
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IT services company Atos plans IBM-style split

CIO Business Intelligence

The largest of the three lines, “tech foundations,” bundles together what Atos calls its “mature” businesses: data centers and hosting; the digital workplace; unified communication and collaboration; and business process outsourcing. IBM was still broadly profitable when it split, having made a net profit of $5.7 Legacy losses.

IBM 246