Spearline Testing
MAY 19, 2020
Return on Investment: Unified Communications (UC) providers must ensure that their resources are being used efficiently. Importance of Unified Communications: Ofcom, the UK's communication regulator reported a 17% decline in the volume of calls made in recent years.
CIO Business Intelligence
JANUARY 11, 2023
Implementing a consolidated communications platform To overcome the bottlenecks and drive customer engagement to the next level, Journey Beyond launched a contact center transformation, the first step of which was to establish a common unified communications (UC) platform across the business and integrate it with a new contact center (CC) solution.
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CIO Business Intelligence
AUGUST 1, 2023
billion; its net loss increased slightly to €600 million, from €503 million a year earlier. Atos had planned to divide into two publicly listed companies, but on August 1 announced it is taking a different route. It also had the healthier operating margin, 5.3% compared to Tech Foundations’ 2.5%.
CIO Business Intelligence
JUNE 20, 2022
The largest of the three lines, “tech foundations,” bundles together what Atos calls its “mature” businesses: data centers and hosting; the digital workplace; unified communication and collaboration; and business process outsourcing. IBM was still broadly profitable when it split, having made a net profit of $5.7 Legacy losses.
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