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What is ITIL? Your guide to the IT Infrastructure Library

CIO Business Intelligence

ITIL 4 contains seven guiding principles that were adopted from the most recent ITIL Practitioner Exam, which covers organizational change management, communication, and measurement and metrics. What are the ITIL 4 guiding principles?

Agile 264
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Top 15 project management certifications

CIO Business Intelligence

Certified Project Management (CPM). 11, 2001, terrorist attacks to address issues of cyberterrorism and the information security of nations at large. The exam covers project basics, project constraints, communication and change management, and project tools and documentation. The EC-Council was formed after the Sept.