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ITIL 4, which was released in 2019, maintains the same focus on automating processes, improving service management, and integrating the IT department into the business. But it also updates the framework to accommodate and answer to modern technology, tools, and software. What are the ITIL 4 guiding principles?
Behind every successful IT project, you’ll find a highly skilled project manager. From hardware and software upgrades to ongoing security patches, to application development and the rollout of software itself, project managers keep your teams on task and productive. Certified Project Management (CPM).
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