CIO Business Intelligence

JUNE 21, 2022

In a bid to help enterprises offer better customer service and experience , Amazon Web Services (AWS) has added a new case management feature, dubbed Amazon Cases, to its Amazon Connect cloud-based contact center service. Amazon claims that this allows enterprises to build a chatbot within hours instead of weeks.

Unified Communications 288

Unified Communications SAP Cloud Enterprise 288

TM Forum

NOVEMBER 17, 2021

The small and medium sized enterprise (SME) market looks particularly promising but unlocking new growth in this sector will require CSPs to adopt a new approach - leveraging their data and digital capabilities to build sustainable value. But the requirement for business services makes it more like the enterprise market. product.

B2C 130

B2C Unified Communications B2B Enterprise 130

GeekWire

APRIL 20, 2023

Last year’s winner was Highspot, a startup that sells enterprise software to help make salespeople more efficient. He was nominated as a Young Entrepreneur of the Year at the 2017 GeekWire Awards. The company ranks No. 6 on the GeekWire 200 , our ranking of top Pacific Northwest startups.

CTO 115

CTO Advertising Unified Communications Chemicals 115

GeekWire

JANUARY 13, 2022

Enterprise software still rules the roost in the region. Industry: Enterprise customer data. Co-founder and CEO : Anoop Gupta , former distinguished scientist at Microsoft who was a former technical assistant to Bill Gates and previously led Microsoft’s Unified Communications Group. Founded : 2017. Amperity Photo).

Meeting 142

Meeting Real Estate Fractional CTO CTO Hire 142