article thumbnail

How Did I Score On My Channel Outlook For 2020?

Forrester IT

Coming off of a year like 2020 makes analysts and futurists reluctant to make any kind of predictions going forward! When I published the “What I See Coming For The Channel 2020” I totally missed the pandemic, social unrest and pandemonium, and even murder hornets somewhere in the middle.

Social 476
article thumbnail

Ready Your Brand For Social Justice.

Forrester IT

Neutrality Is No Longer An Option In the summer of 2020, brands did something they had never done before. For some, like Ben & Jerry’s and Microsoft, this came naturally; they had long-standing programs to advance social justice. They spoke up about race.

Social 341
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Social Listening Platforms Aim To Serve All User Types

Forrester IT

Cut to 2020: Social […]. Miley Stewart was an average American kid with an alter ego pop star named Hannah Montana. Miley/Hannah’s dual identity allowed her to escape the public eye while still reaping fame and fortune – ultimately, living “the best of both worlds.”

Social 259
article thumbnail

Rethinking Sustainability In The Middle Of A Pandemic

Forrester IT

Some people would call 2020 “biblical.” Fires raged across Australia for almost 80 days; a locust plague has ravaged East Africa; the COVID-19 pandemic has dramatically changed our way of living; social unrest and racial discord erupted in the United States and spread to other countries. And the year is not even over yet.

Social 508
article thumbnail

Improve Onboarding with User-Centered Design

Speaker: Dr. Kate Wolin, Founder, Circea

In the age of social distancing, digital onboarding is becoming essential to any program. Wednesday September 9th, 2020 at 9:30AM PDT, 12:30 PM EST, 4:30PM GMT This is especially true for medical practices, where the threat of the pandemic is the most real. How to articulate behavior change techniques to be used in patient onboarding.

article thumbnail

Vaccines bring hope but new challenges arise

Forrester IT

The good news is that there are now multiple vaccines paving the path to an eventual recovery of social and economic activity lost to the pandemic since 2020. Two words describe the current situation as the world battles to eradicate the COVID-19 pandemic: hope and uncertainty.

Policies 481
article thumbnail

Post-Pandemic Media Consumption: Online Streaming Accelerates A New Content Experience

Forrester IT

When the COVID-19 pandemic triggered stay-at-home orders and canceled social plans, consumers turned to online media streaming to fill the void. TV/video streaming services touted exclusive content and low prices to lure viewers, and by June 2020, 48% of US online adults had subscribed to at least one streaming service.

Media 468