CIO Business Intelligence
JANUARY 11, 2023
Implementing a consolidated communications platform To overcome the bottlenecks and drive customer engagement to the next level, Journey Beyond launched a contact center transformation, the first step of which was to establish a common unified communications (UC) platform across the business and integrate it with a new contact center (CC) solution.
Spearline Testing
DECEMBER 8, 2020
Research also suggests that by the end of 2021, 30% of the global workforce will choose to remote work multiple days per week. Spearline can help to proactively monitor unified communication and identify any issues before their customers do. The Spearline solution.
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CIO Business Intelligence
JUNE 20, 2022
French multinational IT services company Atos is planning to split in two, much as IBM spun out its legacy-focused managed infrastructure services business to form Kyndryl in November 2021. This business line accounted for just over half of all revenue at Atos in 2021. It’s a Hail Mary move for Atos. Legacy losses.
CIO Business Intelligence
JULY 27, 2022
A cloud-based platform allows unified communications as a service (UCaaS), contact center as a service (CCaaS), communications platform as a service, and workstream collaboration to act together to accelerate innovation — allowing projects that once took months or years to be completed in weeks or even days. “I
CIO Business Intelligence
AUGUST 1, 2023
IBM spun out its legacy managed infrastructure services business as a new company, Kyndryl , in November 2021, seeking to become a faster-moving and more profitable company focused on modern technologies. Atos had planned to divide into two publicly listed companies, but on August 1 announced it is taking a different route.
Network World
JUNE 6, 2024
In June 2021, Gartner released a report that listed eight full-stack SASE vendors. Forcepoint acquired SSE company Bitglass in late 2021 and acquired remote browser isolation company Cyberinc in May 2021 for its remote browser isolation solution.
GeekWire
JANUARY 12, 2022
The fresh funding follows a big 2021 for SeekOut, which raised $65 million in March and won Startup of the Year honors at the GeekWire Awards this past May. ” The people: Gupta is a former technical assistant to Bill Gates who previously led Microsoft’s Unified Communications Group. It also led the Series B round.
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