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Why Multi-Factor Authentication is Key to Modern Cybersecurity

CIO Business Intelligence

According to recent data from the Identity Theft Resource Center , there was a 14% increase in data breaches and compromises in the first quarter of 2022 compared to 2021. Multi-factor authentication, or MFA. What’s more — this is the third consecutive year where breaches have increased in Q1. One of the best ways to ensure security?

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Seven Signs That Your Consumers are Ready for Passwordless Authentication

CIO Business Intelligence

Customer demand for passwordless authentication has grown exponentially since smartphones first began offering built-in biometric readers. A staggering 93% of consumers preferred biometric authentication to passwords — and yet so many companies still force their customers to use risky, outdated login credentials. Your first clue?

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Customer Passwords are a Target for Cybercriminals: How to Address the Threat

CIO Business Intelligence

However, cybercriminals commonly take the path of least resistance, and organizations’ reliance on password-based authentication provides numerous avenues of attack. Passwords are known to be a weak form of authentication, and the widespread use of weak and reused passwords puts companies and their customers at risk.

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Mistral turns focus toward regional LLMs with Saba release

CIO Business Intelligence

Mistral believes that LLMs that are custom-trained in regional languages can help service these use cases as the custom training would help an LLM grasp the unique intricacies and insights for delivering precision and authenticity. BAAI from China open-sourced their Arabic Language Model (ALM) back in 2022.

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5 Reasons Why a Good First Login Experience Can Drive Revenue

CIO Business Intelligence

In 2022, digital CX is focused on making every part of the customer’s path smooth and fast: smoother product searches, speedy bank transfers and nearly invisible logins. Here are five reasons why giving customers a good first login experience can drive revenue in 2022: #1 – Customers don’t hang around when logging in takes too long.

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The hidden costs of your helpdesk

CIO Business Intelligence

When you add multi-factor authentication (MFA) resets to the picture, that number is likely even higher. Most authentication methods are actually quite easy to get around, and in many cases were never intended to be security factors. In 2022, Microsoft reported more than 382,000 MFA fatigue attacks.

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5 Reasons Why a Good First Login Experience Can Drive Revenue

CIO Business Intelligence

In 2022, digital CX is focused on making every part of the customer’s path smooth and fast: smoother product searches, speedy bank transfers and nearly invisible logins. Here are five reasons why giving customers a good first login experience can drive revenue in 2022: #1 – Customers don’t hang around when logging in takes too long.