Remove 2025 Remove Devops Remove Enterprise Systems
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7 types of tech debt that could cripple your business

CIO Business Intelligence

Open source dependency debt that weighs down DevOps As a software developer, writing code feels easier than reviewing someone elses and understanding how to use it. Options to reduce data management debt include automating tasks, migrating to database as a service (DbaaS) offerings, and archiving older datasets.

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Toyota transforms IT service desk with gen AI

CIO Business Intelligence

“One of my bold bets is I want to eliminate our traditional service desk by 2025,” says Jason Ballard, IT executive and general manager for infrastructure and operations services at Toyota Motor North America. On average, AgentAsk is offsetting the work of about 25 level-one service technicians each week, Ballard says.

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CIOs listen up: either plan to manage fast-changing certificates, or fade away

CIO Business Intelligence

million machine identities and certificates to deal with by 2025. But manual scripts, spreadsheets and homegrown automations don’t scale to support those numbers, especially as most enterprises have poor visibility of how many certificates and machine identities they’re already using.