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IFS to acquire enterprise asset management firm Ultimo

CIO Business Intelligence

To help meet demand from enterprises that are shifting asset management methods from legacy applications to cloud-based technology, ERP provider IFS has signed an agreement to acquire Netherlands-based enterprise asset management (EAM) software firm Ultimo. billion by 2026, from $3.3 to reach $5.5

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A comprehensive guide to AI in public sector contact centers

CIO Business Intelligence

It’s worth noting that Gartner also estimates the implementation of Conversational AI will reduce agent labor costs by $80B by 2026. The future of AI in public sector contact centers The future undoubtedly points to cloud. Right now, it’s estimated that roughly 20% of government systems are on the cloud.

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Rethinking the IT talent pipeline

CIO Business Intelligence

Gartner expects demand for tech talent to continue to outstrip supply through 2026 based on its IT spending forecasts. Bread-and-butter competencies like technology integration/implementation, IT cloud architecture, and risk/security management were most often called by CIO respondents as most in demand.

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