Remove 2027 Remove Artificial Intelligence Remove Unified Communications
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Sustainability: Real progress but also thorny challenges ahead

CIO Business Intelligence

IDC predicts that by 2027, companies most advanced with sustainable business transformation will have sustainability embedded across the organization ( IDC FutureScape: Worldwide Sustainability/ESG 2024 Predictions, October 2023 ). And it will pay off. Karen holds a Bachelor of Arts degree from UCLA.

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Competition is stiff, but retailers know what it takes to compete

CIO Business Intelligence

A recent IDC FutureScape report predicts that through 2027, 95% of retailers will test/invest in GenAI to enhance product data, customer support, and customer experience initiatives ( IDC FutureScape: Worldwide Retail 2024 Predictions , IDC, October 2023). AI will be a major factor in achieving progress in all of these areas.

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