article thumbnail

Poor Change Management Kills CRM Success — Here Is How To Get It Right

Forrester IT

billion by 2029, at a CAGR of 12.5%. Ready to give up on your CRM deployment? Before you do, you should know: CRM is a huge market. It is valued at $63.91 billion today and projected to grow to $145.79 Eighty-two percent of enterprises use CRM. Yet when I surveyed hundreds of business and IT […].

article thumbnail

Wagh Bakri Tea Group leverages data to understand evolving consumers’ taste: Tarun Vijh

CIO Business Intelligence

Reports state that the revenue generated in the ‘Tea’ segment of the hot drinks market in India was forecast to continuously increase from now to 2029 by a total of 9.7 Change management with technology The era when a CDIO’s role was only that of a technological leader is long past. billion U.S. billion U.S. dollars in 2024.

Groups 245
article thumbnail

Microsoft joins SAP, Oracle in setting sunset date for legacy ERP support

CIO Business Intelligence

Microsoft will end product support and updates for Dynamics GP, its legacy enterprise resource planning (ERP) product for small and medium businesses, on September 30, 2029, the company announced on Tuesday. Security patches will continue to be provided for another 18 months, until April 30, 2031.

SAP 325