Equipping BPOs is a heavy lift for enterprise IT and security teams. We need a radical change in approach
CIO Business Intelligence
MARCH 1, 2024
billion by 2030. Picture a contact center worker drumming their fingers as they wait for seconds or longer to access a virtual desktop running in the cloud halfway across the world. Throw in some video or VoIP, and the session quickly becomes intolerable for the contact center worker and the customer they are trying to help.
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