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In a report released in early January, Accenture predicts that AI agents will replace people as the primary users of most enterprisesystems by 2030. Still, enterprises are already reporting success deploying AI agents for several use cases. And thats just the beginning.
through 2030 and clearly, data quality and trust are driving that investment. According to CRN, approximately 53% of enterprises identify customer service chatbots as their top genAI priority. Use case runners-up include softwaredevelopment and code generation (e.g.,
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