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To solve the problem, the company turned to gen AI and decided to use both commercial and opensource models. Both types of gen AI have their benefits, says Ken Ringdahl, the companys CTO. So we augment with opensource, he says. Right now, the company is using the French-built Mistral opensource model.
Whether you sell cars, candy, consulting, or construction, software is moving to the center of your business. In 2014, I interviewed Gerri Martin-Flickinger, then CIO of Adobe, on this topic. When customers enter Adobe’s Creative Cloud, everything on their screen was developed by the Adobe product engineering team.
Other respondents said they aren’t using any generative AI models, are building their own, or are using an open-source alternative. Putting aside the fact this is an astronomically high adoption rate for a brand new technology, it’s also an indicator of how risky this space is. Unless the vendor did something special.
You need to know where the data’s coming from, how it’s transformed, and what the outputs are,” says Nick Amabile, CEO at DAS42, a data consulting firm. As companies mature in their understanding and use of gen AI, they’ll have to put safeguards in place, says Juan Orlandini, CTO, North America at Insight, a Tempe-based solution integrator.
The first, says Eliot Andres, co-founder and CTO, is to add the latest AI features to the app itself to keep it competitive. As soon as Stable Diffusion, the first open-source diffusion model, came out in mid-2023, the company immediately pivoted. When the technology first started coming out, the team was mesmerized.
Guest post by Todd Christy, Slalom Consulting and member of Ascent’s Technical Advisory Board. Possible tools: Google Analytics, Moz Analytics, Salesforce Marketing Cloud, Adobe Social. Todd Christy is Managing Director of Technology for Slalom Consulting’s Boston office. toddc@slalom.com.
“It’s one of the largest deployments of generative AI that I know of,” says David McCurdy, Insight’s chief enterprise architect and CTO. But we sat down and fed it contracts and asked it nuanced questions about them: where are the liabilities, where are the risks,” he says. “But This will be a use case all over the world.”
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