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Discovering value in B2B and B2B2X ecosystems

TM Forum

Some digital offerings, like entertainment and gaming, could monetize untapped B2C opportunities, but the lucrative B2B segment offers the greatest opportunity to help industry verticals differentiate and tap into high-margin revenue streams. Ultimately, agility will enable greater co-creation and value. at 09:00 AM BST / 04:00 AM ET.

B2B 130
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Telecom Argentina builds agile business on Cloud Foundation

TM Forum

Nonetheless, by focusing on customer loyalty and using DevOps, we were able to quickly start developing a cloud-native 100% digital business that delivers results, which we are now scaling up through the regular addition of new 100% digital solutions. Laying the foundations. New services. Open Digital Architecture. programs to effect change.

Agile 130
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Spur Innovation with an Open and Intelligent Digital Transformation 2.0 Platform

TM Forum

Nevertheless, the lack of clear B2B and B2C scenarios hinders CSPs from realizing the monetization of 5G investments. Expose IT core capabilities to improve business agility and accelerate service innovation. Adopt corporative R&D to build a DevOps pipeline and transform to TechCo. Back to digital transformation 1.0,

Devops 163
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ServiceNow, CSPs discuss transforming B2B customer experience

TM Forum

Communication service providers (CSPs) are keen to crack the B2B market beyond selling connectivity. The best way to understand how CSPs are transforming their B2B customer experience is to look at what’s motivating them to transform in the first place. Deutsche Telekom merges companies. How do you empower us?”

B2B 130
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Lumen imagines ‘what if’ to transform into a techco

TM Forum

“Business and IT teams are tightly aligned; Agile and DevOps are the underlying, fundamental delivery model; and they operate on modern platforms.” What if we were able to deploy Agile at scale with a standardized DevOps delivery model? Scaled Agile Framework (SAFe). ” Keister explained.

B2B 130
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DTWS: Telia's path to zero-touch automation

TM Forum

She explained that as recently as two years ago, Telia had at least “six different ways of doing order to activation” and “proposing products to customers” with six or more order to activation stacks across B2C and B2B markets in different countries. The smaller releases allowed for a faster pace.

B2C 130
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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. How has the communications industry’s approach to digital experience changed in the last three years?

Oracle 100