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Lessons Learned From The Recent British Airways Outage

Forrester IT

It might take the airline a few quarters to recover fully. BA execs will get to the root-cause analysis soon, but the event (and historical failures at airlines in general) provides a bonanza of lessons for execs everywhere who want to better equip their organizations to handle such exigencies. Business continuity.

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Outages at Delta and Southwest Airlines hold valuable management lessons

ComputerWorld IT Management

Both airlines’ outages were massive, requiring days to fully recover. Because airlines are highly dependent on IT, both companies undoubtedly had a disaster recovery plan (DRP) and a business continuity plan (BCP.) What can your company learn from their unfortunate experiences?

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8 major IT disasters of 2024

CIO Business Intelligence

Windows systems at hospitals, airline flight reservation centers, emergency response centers, and public transportation services were among those affected by the outage. Meanwhile, Delta Airlines filed a $500 million lawsuit against CrowdStrike and Microsoft and reconsidered its use of Microsoft products.

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Suit-Counter Suit: Delta, CrowdStrike in Legal Clash Over July Outage

SecureWorld News

Delta Air Lines recently filed a lawsuit against cybersecurity firm CrowdStrike, alleging that its software update caused a widespread disruption to the airline's operations, leading to thousands of flight cancellations and significant financial losses. The case could set a precedent for future software deployment and vendor liability.

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8 big IT failures of 2023

CIO Business Intelligence

Every problem is a teachable moment, of course, and we hope these disasters can serve as cautionary tales as you try to navigate your own potential IT troubles in 2024. Probably the worst IT airline disaster of 2023 came on the government side, however. Business Continuity, Disaster Recovery, Generative AI, IT Strategy

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Protecting your business from unforeseen outages: Lessons from the recent CrowdStrike incident

CIO Business Intelligence

This prepares businesses for a range of disruptions and ensures that contingency plans are in place. Had the CrowdStrike scenario been considered by airlines and hospitals, the impacts would likely have been mitigated. This knowledge can inform your own risk management and business continuity strategies.

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Counting the cost of CrowdStrike: the bug that bit billions

CIO Business Intelligence

Parametrix claims that there was only $146 million in direct loss to the airline industry,” he said. But several airlines experienced multiple days of outage (Delta was finally cleared up and running on Wednesday this week).

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