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Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.
This prepares businesses for a range of disruptions and ensures that contingency plans are in place. Had the CrowdStrike scenario been considered by airlines and hospitals, the impacts would likely have been mitigated. This knowledge can inform your own risk management and businesscontinuity strategies.
Some of the company’s biggest customers, such as American Airlines, have been impacted severely by COVID-19. Airlines represented 22% of Accolade’s revenues in its last fiscal year, and job cuts in the sector could negatively impact the company’s member base and revenue. million members. employees, Singh said.
Pujari has over 25 years of experience across sectors including BFSI, manufacturing, consulting, publishing, airlines, and healthcare. In his 20 years’ experience in IT, Verma has led work on security, risk compliance, IoT, RPA, cloud, and businesscontinuity planning. Glory Nelson joins WOW Airlines as head of digital .
Since joining, Purdy has had the chance to host events and run a Tech Spotlight event with BUiLT’s North Texas sponsor, American Airlines. Through this program companies can choose to sponsor full chapters of BuiLT or individual events. Sponsorship and collaborations on hiring and retention BUiLT is also open to company sponsorships.
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