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Lessons Learned From The Recent British Airways Outage

Forrester IT

It might take the airline a few quarters to recover fully. BA execs will get to the root-cause analysis soon, but the event (and historical failures at airlines in general) provides a bonanza of lessons for execs everywhere who want to better equip their organizations to handle such exigencies. Disaster recovery.

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8 major IT disasters of 2024

CIO Business Intelligence

Windows systems at hospitals, airline flight reservation centers, emergency response centers, and public transportation services were among those affected by the outage. Meanwhile, Delta Airlines filed a $500 million lawsuit against CrowdStrike and Microsoft and reconsidered its use of Microsoft products.

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What Is Disaster Recovery as a Service?

SecureWorld News

The latest CrowdStrike outage highlighted the need for a disaster recovery plan that can help organizations resume critical IT operations in case of emergencies. What is Disaster Recovery as a Service (DRaaS)? The vendor also must ensure regular replica updates according to the client's recovery point objectives.

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IBM and AWS Create a Path to Modernization Via Industry-Specific Solutions

CIO Business Intelligence

United Airlines took to the cloud to modernize its Revenue Management system to reduce costs, but also to land on a platform that didn’t limit its ability to apply modern revenue management processes. United’s Revenue Management Modernization Takes Flight. Next stop: Migrating a complex forecasting module planned for later in 2022.

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8 big IT failures of 2023

CIO Business Intelligence

Every problem is a teachable moment, of course, and we hope these disasters can serve as cautionary tales as you try to navigate your own potential IT troubles in 2024. Probably the worst IT airline disaster of 2023 came on the government side, however. Business Continuity, Disaster Recovery, Generative AI, IT Strategy

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Outages at Delta and Southwest Airlines hold valuable management lessons

ComputerWorld IT Management

Both airlines’ outages were massive, requiring days to fully recover. Because airlines are highly dependent on IT, both companies undoubtedly had a disaster recovery plan (DRP) and a business continuity plan (BCP.) What can your company learn from their unfortunate experiences?

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Counting the cost of CrowdStrike: the bug that bit billions

CIO Business Intelligence

Parametrix claims that there was only $146 million in direct loss to the airline industry,” he said. But several airlines experienced multiple days of outage (Delta was finally cleared up and running on Wednesday this week).

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