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5 tips for better business value from gen AI

CIO Business Intelligence

What success looks like can vary widely and range from reducing a call centers escalation rates, a food distributors sales order processing time, or a professional services companys new employee onboarding time, to an airline that personalizes customer communications or a media company that provides real-time language translation.

Data 358
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Customer Service Trouble: Changing Flights on Continental - Social.

Social, Agile and Transformation

Social, Agile, and Transformation. I cover topics for Technologists from CIOs to Developers - agile development, agile portfolio management, leadership, business intelligence, big data, startups, social networking, SaaS, content management, media, enterprise 2.0 Social, Agile, Transformation Pages. social media. (3).

Social 185
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ESG reporting: Carbon in the cloud

CIO Business Intelligence

Environment, social, and governance (ESG) concerns have become increasingly important for all organizations. Carbon emissions for datacenters exceed the airline industry Most people do not understand complex global datacenters. However, most people understand, and frequently use, airlines. Contact us today to learn more.

Report 278
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What Can A CIO Do About The Problem Of Airline Overbooking?

The Accidental Successful CIO

Times have been tough for United airlines in the past. There was that event where a passenger was removed from a flight forcibly and everyone filmed it and put it on social media. A bit before that the airline had had to delay 500 of their flights because of a second glitch in two weeks of the computer systems that run the airline.

Airlines 127
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Changing Times Cause CIOs To Change Their Priorities

The Accidental Successful CIO

Another example of a person with CIO job who did a pivot can be found at United Airlines. The airlines stopped every project it was working on in order to determine which were the most critical. The pandemic forced a lot of IT programs to move faster than had been planned. Code deployments were frozen unless vitally necessary.

Airlines 246
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Stand By For Reporting From the Intelligence and National Security Summit 18-19 Sep 2014 #Intelligence2014

CTOvision

It is very hard to catch the gist of an event like this by tracking social media, but if that is your only way of staying engaged on this one you can track the Twitter hashtag #Intelligence2014. United Airlines. Deputy Director for Intelligence for Strategic Programs. Deputy Program Manager. I hope to see you there.

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Seattle airport testing new tech to allow travelers to wait in virtual line for security screening

GeekWire

Called SEA Spot Saver , the free program is designed as a virtual queuing system to help people avoid standing in crowded security lines where social distancing is difficult. The website for the program has an extensive FAQ.). If successful, the airport hopes to launch a broader program. Where and how long?:

Travel 126