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Case in point: taking stock of the CrowdStrike outages

CIO Business Intelligence

Last summer, a faulty CrowdStrike software update took down millions of computers, caused billions in damages, and underscored that companies are still not able to manage third-party risks, or respond quickly and efficiently to disruptions. It was an interesting case study of global cyber impact, says Charles Clancy, CTO at Mitre.

CTO Hire 281
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How to calculate TCO for enterprise software

CIO Business Intelligence

When organizations buy a shiny new piece of software, attention is typically focused on the benefits: streamlined business processes, improved productivity, automation, better security, faster time-to-market, digital transformation. A full-blown TCO analysis can be complicated and time consuming.

Software 328
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7 sins of software development

CIO Business Intelligence

Software development is a challenging discipline built on millions of parameters, variables, libraries, and more that all must be exactly right. Opinionated programmers, demanding stakeholders, miserly accountants, and meeting-happy managers mix in a political layer that makes a miracle of any software development work happening at all.

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10-year forecast shows growth in network architect jobs while sysadmin roles shrink

Network World

“The growth of computer and mathematical occupations is expected to stem from demand for upgraded computer services, continued development of artificial intelligence (AI) solutions, and an increasing amount of data available for analysis,” the BLS stated. “In decline and 13,400 jobs lost Software developers: 17.9%

Network 435
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Certivo, a new PSL spinout led by Seattle tech vet, brings AI to compliance management

GeekWire

Its software platform aims to automate and streamline the compliance process, using AI to parse documents, organize data, and generate certificates. Certivo also monitors global regulations and provides real-time alerts, along with predictive analysis of potential regulatory changes. -based industrial giant.

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The 10 highest-paying industries for IT talent

CIO Business Intelligence

Every business unit has a stake in the IT services, apps, networks, hardware, and software needed to meet business goals and objectives, and many of them are hiring their own technologists. There’s a demand for skills such as cybersecurity, cloud, IT project management, UX/UI design, change management, and business analysis.

Industry 306
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4 Important Technology Investments for Every Contact Center

CIO Business Intelligence

wasted 516 million hours a year trying to use their contact center’s software. Advanced analytics and sentiment analysis: Today’s contact center managers have an enormous amount of data at their fingertips. QA requires continuous testing and monitoring across every CX channel and throughout the entire software development cycle.