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The Top Three Solutions For B2B Commerce In 2022

Forrester IT

The Forrester Wave™: B2B Commerce Solutions, Q2 2022 surfaced a significant shift in the market, which we predicted but did not expect to see so quickly or so clearly. So What Did The Results Reveal About The Market? Three solutions scored higher than more broadly adopted solutions. In all three cases, these solutions take a […].

B2B 39
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Spur Innovation with an Open and Intelligent Digital Transformation 2.0 Platform

TM Forum

The massive investment in 5G has proved that it presents vast market opportunities, and the applications & services market will be the actual revenue growth for 5G. Nevertheless, the lack of clear B2B and B2C scenarios hinders CSPs from realizing the monetization of 5G investments.

Devops 163
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Telecom Argentina builds agile business on Cloud Foundation

TM Forum

Nonetheless, by focusing on customer loyalty and using DevOps, we were able to quickly start developing a cloud-native 100% digital business that delivers results, which we are now scaling up through the regular addition of new 100% digital solutions. This, in turn, accelerated development and delivery of our products and services.

Agile 130
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How new business models are shaping CSPs' service operations

TM Forum

One of biggest shifts stems from communications service providers’ (CSPs’) fast-growing use of cloud native systems, developed using modular microservice architectures and DevOps methodologies. annually over the last three years and that B2B revenues were flat before the Covid-19 pandemic started in 2020.

B2B 130
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Lumen imagines ‘what if’ to transform into a techco

TM Forum

“Business and IT teams are tightly aligned; Agile and DevOps are the underlying, fundamental delivery model; and they operate on modern platforms.” What if we were able to deploy Agile at scale with a standardized DevOps delivery model? Lumen looked to its hyperscaler partners and large enterprise customers.

B2B 130
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Order management at the heart of modern service operations

TM Forum

A mature IT application, order management (OM) spent a decade away from the spotlight with communication service providers' (CSPs) internal attention focused mainly on fixing bugs. – CSPs are adopting common information models, DevOps methodologies, modular microservice architectures, open APIs and digital operations frameworks.

B2B 130
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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. How has the communications industry’s approach to digital experience changed in the last three years?

Oracle 100