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5 top business use cases for AI agents

CIO Business Intelligence

Mitre had to create its own system, Clancy added, because most of the existing tools use vendor-managed cloud infrastructure for the AI inference part. We cant do that for security reasons, he says.

CTO Hire 359
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How to know a business process is ripe for agentic AI

CIO Business Intelligence

The IT department uses Asana AI Studio for vendor management, to support help-desk requests, and to ensure its meeting software and compliance management requirements. Customer service: A target agentic AI use case One area that might be ideal for agentic AI is customer service.

How To 318
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12 AI predictions for 2025

CIO Business Intelligence

Vendors are adding gen AI across the board to enterprise software products, and AI developers havent been idle this year either. Weve also seen the emergence of agentic AI, multi-modal AI, reasoning AI, and open-source AI projects that rival those of the biggest commercial vendors.

CTO Hire 354
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JLR revs up AI and intelligent automation initiatives

CIO Business Intelligence

Anthony Battle is leaning heavily on AI and IA — artificial intelligence and intelligent automation — to deliver digital transformation at luxury auto maker Jaguar Land Rover. Battle joined JLR as group chief digital and information officer in February 2022, after a long career managing IT for a succession of oil companies.

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Software vendors offer AI sales boost for retail at NRF show

CIO Business Intelligence

If software vendors have their way, the answer is likely to involve more artificial intelligence. Artificial Intelligence, Generative AI, IT Strategy, Microsoft, Predictive Analytics, Retail Industry, Vendor Management, Vendors and Providers

Retail 263
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Cost, security, and flexibility: the business case for open source gen AI

CIO Business Intelligence

Travel and expense management company Emburse saw multiple opportunities where it could benefit from gen AI. It could be used to improve the experience for individual users, for example, with smarter analysis of receipts, or help corporate clients by spotting instances of fraud.

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FinOps breaks out of the cloud

CIO Business Intelligence

FinOps finally became ubiquitous across the enterprise landscape last year with 75% of Forbes Global 2000 companies now all-in, according to IDC.

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