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The global deployment of 5G networks is in full swing, with 170 mobile operators having launched commercial 5G services, according to GSMA Intelligence. Nevertheless, the lack of clear B2B and B2C scenarios hinders CSPs from realizing the monetization of 5G investments.
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As Telia Company ramps up its digital transformation it is using automation to improve customer experience through faster service delivery and has zero-touch automation in its sights, notably for network slicing. ” Zero-touch automation comprises the idea that a network essentially sorts itself, its services, and its problems out.
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This changed during the initial rollouts of network functions virtualization (NFV) and software-defined networking (SDN), which created new service orchestration possibilities, raising the question of how the next generation of OM functions will support them. . Based on standards. Contextually aware as part of an ecosystem.
Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. How has the communications industry’s approach to digital experience changed in the last three years?
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