CIO Business Intelligence
DECEMBER 26, 2024
Banks are striving for digital innovation but regulatory constraints, data security and privacy concerns, integration challenges, and the high costs of enabling change prevent 70% from achieving their transformation goals. Overall, the banks digital channel perception CSAT improved from 63% in 2022 to 80% in 2024. Want similar results?
CIO Business Intelligence
SEPTEMBER 10, 2024
She often writes about cybersecurity, disaster recovery, storage, unified communications, and wireless technology. She has extensive experience both as a researcher and a business and technology journalist, covering a broad range of issues and topics. Karen holds a Bachelor of Arts degree from UCLA.
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CIO Business Intelligence
AUGUST 1, 2023
The closest thing in its portfolio is a stake in Aareal Group, a bank that has an ERP software subsidiary, Aareaon, which provides digital solutions for the European property industry. Atos had planned to divide into two publicly listed companies, but on August 1 announced it is taking a different route.
CIO Business Intelligence
AUGUST 20, 2024
Considering the costs on a case-by-case basis is the best way to glean value from the edge model without breaking the bank. She often writes about cybersecurity, disaster recovery, storage, unified communications, and wireless technology. Edge computing is having a moment, and it’s doubtful that it will disappear anytime soon.
Cloud Musings
FEBRUARY 17, 2014
Jeremy is a Cisco Certified Internetwork Expert (CCIE) with more than 13 years of experience in IT, focusing heavily on unified communications, LAN/WAN and data center technologies. RISC Networks services virtually every type of industry, including pharmaceuticals, healthcare, manufacturing, retail, banking, finance and technology.
CIO Business Intelligence
MARCH 9, 2022
It has implemented a single unified communications platform for all its operating countries and staff that supports telephony, video and audio conferencing, contact centre, analytics and reporting, and integration with Microsoft Teams and Salesforce. The full potential of this integration is still being realised.
Spearline Testing
MARCH 27, 2023
Spearline also brings market-leading WebRTC testing solutions that enable the monitoring of voice and video delivered through Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS) platforms like NICE CXOne, Amazon Connect, Genesys Cloud RingCentral and Zoom.
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