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On July 8, 2022, a botched maintenance update on the Rogers ISP network in Canada crashed internet access across the country for at least 12 hours, with some customers experiencing problems for days afterward. The nationwide outage affected phone and internet service for about 12.2 The impact was profound.
“The foundation of our business is rooted in sustainability. From the products we offer to the services we provide, our aim is to provide the highest levels of businesscontinuity responsibly. The foundation of our business is rooted in sustainability.
The week’s high-profile resignation of Optus CEO Kelly Bayer Rosmarin in the wake of the Australian telco’s massive outage that left 10 million Australians and 400,000 businesses without phone or internet for up to 12 hours earlier this month underscores the stakes involved when it comes to setting an IT strategy for business resilience.
“The demand for telecommunications services during the COVID-19 pandemic, for both businesscontinuity and personal reasons, has never been greater.” Today most, if not all, social interactions happen over mobile networks and the Internet.
Serving leaders in the energy, fashion, financial services, food, healthcare, manufacturing, media, pharmaceutical, professional services, retail, and telecommunications industries, WIIT works with organizations that have stringent businesscontinuity needs, mission-critical applications, and crucial data security and sovereignty requirements.
Dan kicked things off by stating that all the difficulties seen by the telecommunications industry during the COVID-19 period have been unprecedented. Today, more and more individuals leverage remote working tools such as Microsoft Teams, Google Meet, Zoom, WebEx, GlobalMeet, and cloud-based PBXs, to enable businesscontinuity.
If you're expecting a video call, make sure your smart devices aren't using up all of your internet bandwidth. Coordinate as best you can with those sharing the internet access with you, and be prepared to switch off your video to prioritize your voice. It's always best to come prepared.
Khona has more 17 years of experience across retail, telecommunications, and banking. In his 20 years’ experience in IT, Verma has led work on security, risk compliance, IoT, RPA, cloud, and businesscontinuity planning. Based in Mumbai, he will have responsibility for IT strategy and innovation.
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