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“The demand for telecommunications services during the COVID-19 pandemic, for both businesscontinuity and personal reasons, has never been greater.” Today most, if not all, social interactions happen over mobile networks and the Internet.
“The foundation of our business is rooted in sustainability. From the products we offer to the services we provide, our aim is to provide the highest levels of businesscontinuity responsibly. Our view is that every business should be treating sustainability as a priority in every way they can.
* This article is an excerpt taken from Spearline's Whitepaper ' 2020 Global Telecom's Report ' Businessescontinue expanding their contact channels, and inbound voice is sometimes seen as outdated in this omnichannel world. However, there is a question that is on every businesses mind: "Is Voice being superseded?"
Pointers for IT BusinessContinuity & Pandemics. Ken Oestreich. Labels: CIO conversations. 1 comment: Raj. Hi Ken, Thanks for a comprehensive update on covergence of ITFMA / ITIL / SaaS Cloud. IT Financial Management. (4). IT Transformation. (13). Marketing. (3). Mobile Work. (4). Mobility. (2). Power Management. (37).
Khona has more 17 years of experience across retail, telecommunications, and banking. In his 20 years’ experience in IT, Verma has led work on security, risk compliance, IoT, RPA, cloud, and businesscontinuity planning. Based in Mumbai, he will have responsibility for IT strategy and innovation.
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