Business Intelligence and Unified Communications

Cleaning Up Costs: Avaya and Stemmer Distribution

CIO Business Intelligence

APRIL 19, 2023

The goal of Avaya Cloud Office, in addition to effective customer communications, is to provide a unified communications platform for employees that can call, meet, and message wherever they are. As growth and development is key to any business’s objectives, this could be huge for an established company like Stemmer.

Unified Communications

Unified Communications Healthcare Cloud Budget

5 hot IT budget investments — and 2 going cold

CIO Business Intelligence

FEBRUARY 13, 2023

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). Enterprise communications services saw slow but steady 1.6% The unified communications market’s meager 1.6%

Budget

Budget CTO Hire Unified Communications Tourism

How Integrated Communications Can Save Healthcare

CIO Business Intelligence

MARCH 15, 2022

Engagent needed a unified communications platform that delivered, shifting the core of their business while maintaining their high degree of customer service and responsiveness. Streamlined efficiency .

Healthcare

Healthcare Unified Communications Insurance Cloud

Webinars

How to Achieve High-Accuracy Results When Using LLMs

MORE WEBINARS

AWS bolsters Connect contact center service with case management features

CIO Business Intelligence

JUNE 21, 2022

However, capabilities such as Cases are not new and pitch AWS in direct competition with companies such as Salesforce, Service Now, SAP, and Google, which already offer Unified Communications as a Service (UCaaS) and Contact Center as a Service (CaaS ) solutions. Collaboration Software, SaaS, Unified Communications

Unified Communications

Unified Communications SAP Cloud Enterprise

Bringing Your Employees Together Under a Shared Customer Experience Ownership Model

CIO Business Intelligence

MARCH 8, 2023

Create a conversational workspace Workstream Collaboration is a cloud-based application that converges siloed unified communications (UC) and contact center technology into one tool with one single application.

Unified Communications

Unified Communications Healthcare Applications Architecture

Journey Beyond transforms its contact center to deliver better customer journeys

CIO Business Intelligence

JANUARY 11, 2023

Implementing a consolidated communications platform To overcome the bottlenecks and drive customer engagement to the next level, Journey Beyond launched a contact center transformation, the first step of which was to establish a common unified communications (UC) platform across the business and integrate it with a new contact center (CC) solution.

Tourism

Tourism Unified Communications Travel System

Leveraging Avaya Experience Platform to accelerate your digital banking transformation

CIO Business Intelligence

DECEMBER 26, 2024

AXP allows banks to streamline the agent experience with tools that unify communication channels and workflows to enhance efficiency and reduce workload. Advanced fraud detection: Its no secret that fraud banking incidents are rapidly increasing.

Banking

Banking Unified Communications Cloud Virtualization

The Power of One

CIO Business Intelligence

AUGUST 8, 2022

Now that ‘the office’ can be anywhere, a business’s ICT set-up needs to be up for the challenge. Read Read 7 ways to escape a hacker’s paradise and Business ICT + business nbn™ Enterprise Ethernet Powering productivity and growth. About Business ICT Australia. business ICT. Get in touch.

Unified Communications

Unified Communications Cloud Artificial Intelligence Applications

Making your enterprise architecture framework work for you

CIO Business Intelligence

SEPTEMBER 10, 2024

She has extensive experience both as a researcher and a business and technology journalist, covering a broad range of issues and topics. She often writes about cybersecurity, disaster recovery, storage, unified communications, and wireless technology. Karen holds a Bachelor of Arts degree from UCLA.

Architecture

Architecture Enterprise Enterprise Disaster Recovery

Can you have too many security tools?

CIO Business Intelligence

AUGUST 29, 2024

She has extensive experience both as a researcher and a business and technology journalist, covering a broad range of issues and topics. She often writes about cybersecurity, disaster recovery, storage, unified communications, and wireless technology. Karen holds a Bachelor of Arts degree from UCLA.

Tools

Tools Security Disaster Recovery Survey

Evaluating the relative cost of edge computing

CIO Business Intelligence

AUGUST 20, 2024

She has extensive experience both as a researcher and a business and technology journalist, covering a broad range of issues and topics. She often writes about cybersecurity, disaster recovery, storage, unified communications, and wireless technology. Karen holds a Bachelor of Arts degree from UCLA.

Disaster Recovery

Disaster Recovery Unified Communications Storage Applications

Why Flexibility Is Driving the Future of Business Success

CIO Business Intelligence

JULY 27, 2022

With a single cloud-based architecture, businesses can quickly pivot to meet customer and employee needs and deliver personalized experiences that target very specific, granular use cases. . Faster time to value.

Course

Course Cloud Unified Communications Agile

Voice — set to disrupt business communications

CIO Business Intelligence

MARCH 9, 2022

It has implemented a single unified communications platform for all its operating countries and staff that supports telephony, video and audio conferencing, contact centre, analytics and reporting, and integration with Microsoft Teams and Salesforce.

Unified Communications

Unified Communications Video Mobile Applications

IT services company Atos finalizes plan for IBM-style split

CIO Business Intelligence

AUGUST 1, 2023

Atos had planned to divide into two publicly listed companies, but on August 1 announced it is taking a different route.

IBM

IBM Company Unified Communications Banking

Flexential – Providing Enterprises with the Interconnected Data Center and Hybrid Cloud Solutions They Need

CIO Business Intelligence

JULY 12, 2022

They must also deliver the speed and low-latency great customer experiences require in an era marked by dramatic innovations in edge computing, artificial intelligence, machine learning, the Internet of Things, unified communications, and other singular computing trends now synonymous with business success.

Data Center

Data Center Enterprise Enterprise Cloud

Dow makes production more efficient through IT-OT collaboration

CIO Business Intelligence

SEPTEMBER 20, 2022

Learn as you go, communicate your wins, and continue to listen to your stakeholders.”. Unified Communications “Adjust your traditional program approach and be open to large-scale pilot implementations,” she says.

Chemicals

Chemicals Wireless Unified Communications Network

IT services company Atos plans IBM-style split

CIO Business Intelligence

JUNE 20, 2022

Customers will have only just got used to the last shake-up, in February, which saw Atos reorganize its activities into three business lines. This business line accounted for just over half of all revenue at Atos in 2021.

IBM

IBM Company Data Center .Net

Microsoft's Worldwide Partner Conference 2008 -- Quick Roundup

Victus pro Scientia Opus -- Food for the Knowledge

AUGUST 3, 2008

Chris Caposella's keynote] 5 Big Bets for Microsoft: Search, Unified Communications, Business Intelligence, Deployment (Vista/Office/SharePoint), Microsoft On-Line Services. Deskless Worker; $2/user/month for read-only access to SharePoint Online, or $3/user/month as suite with Exchange Online.

Conference

Conference Microsoft Unified Communications Business Intelligence

Si può tornare indietro dal cloud? Ecco che cosa ne pensano i CIO italiani

CIO Business Intelligence

APRIL 8, 2024

Per esempio, tornare indietro da un prodotto di Unified communications and collaboration (anche se qui non vedo il motivo di lasciare il cloud) non è complesso, basta avere un server interno o una farm virtualizzata; se, invece, si riporta in casa un gestionale come l’ERP, occorrono tempo e risorse.

Cloud

Cloud Dell Disaster Recovery Data Center

Packaged SharePoint Deployment Planning Services

Victus pro Scientia Opus -- Food for the Knowledge

MAY 19, 2008

Microsoft's Infrastructure Optimization tools, which you and your partner can use to ascertain your level of optimization around functional areas such as Unified Communications, Business Intelligence, or Search.

Unified Communications

Unified Communications Licensing Programming Microsoft

Victus pro Scientia Opus -- Food for the Knowledge Worker: SPC 2008 -- BillG Keynote

Victus pro Scientia Opus -- Food for the Knowledge

MARCH 7, 2008

His theme was "Business Productivity in the Second Digital Decade," and it contained a lot of (by now) familiar themes: technology megatrends (stock MSFT speech stuff) next wave of business products (stock Business Productivity stuff such as Enterprise Search, telephony to Unified Communications, Business INtelligence, etc.)

Conference

Conference Microsoft Applications Enterprise

Sustainability: Real progress but also thorny challenges ahead

CIO Business Intelligence

NOVEMBER 5, 2024

She has extensive experience both as a researcher and a business and technology journalist, covering a broad range of issues and topics. She often writes about cybersecurity, disaster recovery, storage, unified communications, and wireless technology. Karen holds a Bachelor of Arts degree from UCLA.

Disaster Recovery

Disaster Recovery Survey Financial Energy

The transformation of shared services

CIO Business Intelligence

DECEMBER 3, 2024

She has extensive experience both as a researcher and a business and technology journalist, covering a broad range of issues and topics. She often writes about cybersecurity, disaster recovery, storage, unified communications, and wireless technology. Karen holds a Bachelor of Arts degree from UCLA.

Disaster Recovery

Disaster Recovery Artificial Intelligence Research Unified Communications

Competition is stiff, but retailers know what it takes to compete

CIO Business Intelligence

NOVEMBER 14, 2024

She has extensive experience both as a researcher and a business and technology journalist, covering a broad range of issues and topics. She often writes about cybersecurity, disaster recovery, storage, unified communications, and wireless technology. Karen holds a Bachelor of Arts degree from UCLA.

Retail

Retail Disaster Recovery Survey Transportation

Information Technology Zone

Cleaning Up Costs: Avaya and Stemmer Distribution

5 hot IT budget investments — and 2 going cold

Webinars

Trending Sources

How Integrated Communications Can Save Healthcare

Webinars

AWS bolsters Connect contact center service with case management features

Bringing Your Employees Together Under a Shared Customer Experience Ownership Model

Journey Beyond transforms its contact center to deliver better customer journeys

Leveraging Avaya Experience Platform to accelerate your digital banking transformation

The Power of One

Making your enterprise architecture framework work for you

Can you have too many security tools?

Evaluating the relative cost of edge computing

Why Flexibility Is Driving the Future of Business Success

Voice — set to disrupt business communications

IT services company Atos finalizes plan for IBM-style split

Flexential – Providing Enterprises with the Interconnected Data Center and Hybrid Cloud Solutions They Need

Dow makes production more efficient through IT-OT collaboration

IT services company Atos plans IBM-style split

Microsoft's Worldwide Partner Conference 2008 -- Quick Roundup

Si può tornare indietro dal cloud? Ecco che cosa ne pensano i CIO italiani

Packaged SharePoint Deployment Planning Services

Victus pro Scientia Opus -- Food for the Knowledge Worker: SPC 2008 -- BillG Keynote

Sustainability: Real progress but also thorny challenges ahead

The transformation of shared services

Competition is stiff, but retailers know what it takes to compete

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