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How Birmingham’s $48M Oracle ERP project turned into an epic failure

CIO Business Intelligence

Birmingham City Councils (BCC) troubled enterprise resource planning (ERP) system, built on Oracle software, has become a case study of how large-scale IT projects can go awry. There are multiple reports including one from a manager at BCC highlighting the discrepancies at the Council, way back in June 2023.

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Case in point: taking stock of the CrowdStrike outages

CIO Business Intelligence

Last summer, a faulty CrowdStrike software update took down millions of computers, caused billions in damages, and underscored that companies are still not able to manage third-party risks, or respond quickly and efficiently to disruptions. It was an interesting case study of global cyber impact, says Charles Clancy, CTO at Mitre.

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Cost, security, and flexibility: the business case for open source gen AI

CIO Business Intelligence

And beyond the big-name frontier models at the top of the charts, theres also a rapid proliferation of small language models (SLMs), designed for niche use cases. Kong, which surveyed developers about their API use, found a similar balance, with OpenAI at 27%, Llama at 8%, and Mistral at 4%.

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5 rules that transform outsourcing outcomes

CIO Business Intelligence

From research to relevance Today, more than 100 organizations have applied the Vested methodology in outsourcing deals as diverse as facilities management, reverse logistics, third-party logistics, environmental services, fiber-optic network management, and labor services. Outsourcing, Vendor Management