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Case in point: taking stock of the CrowdStrike outages

CIO Business Intelligence

Last summer, a faulty CrowdStrike software update took down millions of computers, caused billions in damages, and underscored that companies are still not able to manage third-party risks, or respond quickly and efficiently to disruptions. It was an interesting case study of global cyber impact, says Charles Clancy, CTO at Mitre.

CTO Hire 282
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5 top business use cases for AI agents

CIO Business Intelligence

Weve developed our own agentic AI for code management, says Charles Clancy, CTO at Mitre. The best use case that seems to work well is in repository management, where itll go through and do bug fixes of code repositories. The data is kept in a private cloud for security, and the LLM is internally hosted as well.

CTO Hire 359
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12 AI predictions for 2025

CIO Business Intelligence

Theres too much attention on AI for code development, which is actually just a fraction of the whole software development process. Nobody wants to be hired or fired by a machine that has no accountability. But things are going to get really interesting when agents start talking to each other, says Babak Hodjat, CTO of AI at Cognizant.

CTO Hire 354
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5 ways to maximize your cloud investment

CIO Business Intelligence

Migrating infrastructure and applications to the cloud is never straightforward, and managing ongoing costs can be equally complicated. Refactoring applications to take advantage of cloud-native services is vital to maximizing cloud ROI. We need hard metrics because we’re running 800 instances of cloud computers.

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Cost, security, and flexibility: the business case for open source gen AI

CIO Business Intelligence

Both types of gen AI have their benefits, says Ken Ringdahl, the companys CTO. Open source isnt completely free as there are still infrastructure and management costs. In our case, we run it on AWS within our own private cloud, he says. With open source, you have control over where youre using it and when itll go away, he says.

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Many CIOs are better equipped to combat rising IT costs. Are you?

CIO Business Intelligence

The technology talent gap continues to inflate labor costs, too, despite big layoffs in high tech, CIOs say, and they’ve seen double-digit increases in SaaS and cloud costs over the last two years. We’ve seen 10 to 15% increases across the board for two years in a row,” says CTO and chief transformation officer Richard Wiedenbeck.

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CIOs eye SaaS backup plans post-CrowdStrike

CIO Business Intelligence

One such area that’s getting more thought today is SaaS backup and recovery, something many CIOs have to date taken for granted, leaving it to their SaaS vendors to not only deliver better than five-nines uptime but also be the sole entities backing up and recovering SaaS-siloed data that is increasingly vital to companies’ data-driven operations.

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