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Cleaning Up Costs: Avaya and Stemmer Distribution

CIO Business Intelligence

Using Avaya’s UCaaS solution, Avaya Cloud Office® by RingCentral , Stemmer could mass produce a communications solution that reached every facet of their business. Stemmer worked closely with Artelcom throughout the implementation of Avaya Cloud Office, which spanned a nine-month period.

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Your Digital Transformation is Floundering? Revealing Why

Social, Agile and Transformation

Sorry folks, your efforts to move to the cloud, create CI/CD pipelines, or centralize a data lake is not digital transformation. Nor are projects to get your organization on Microsoft 365, establish unified communications, or develop microservice architectures. .

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5 hot IT budget investments — and 2 going cold

CIO Business Intelligence

Upgrading cloud infrastructure is critical for deploying broad AI initiatives more quickly, so that’s a key area where investments are being made this year. These network, security, and cloud changes allow us to shift resources and spend less on-prem and more in the cloud.”

Budget 363
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AWS bolsters Connect contact center service with case management features

CIO Business Intelligence

In a bid to help enterprises offer better customer service and experience , Amazon Web Services (AWS) has added a new case management feature, dubbed Amazon Cases, to its Amazon Connect cloud-based contact center service. Features such as Cases that offer collaboration tools are table stakes in today’s competitive contact center environment.

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Thriving in a Cloud, Big Data, Mobility and Security World

Cloud Musings

Context-Rich Systems - Ubiquitous embedded intelligence combined with pervasive analytics will drive the development of systems that are alert to their surroundings and able to respond appropriately. Smart Machines - Deep analytics applied to an understanding of context provide the preconditions for a world of smart machines.

Big Data 174
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Evaluating the relative cost of edge computing

CIO Business Intelligence

Edge computing is a distributed computing paradigm that includes infrastructure and applications outside of centralized, dedicated, and cloud datacenters located as close as necessary to where data is generated and consumed. Cloud services for edge. Companies pay a monthly fee. Contact us today to learn more.

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Facilitators Announced For NGA Agile Cloud Brainstorming Event

Cloud Musings

The Information Technology Acquisition Advisory Council (ITAAC) and the Telecommunications Industry Association (TIA) are announcing a slate of innovative leaders to serve as facilitators for the upcoming " Agile Sourcing Environment for Commercial Cloud " brainstorming session being held in Alexandria, VA on April 23, 2014.

Agile 144