How to Future-Proof a VoIP Phone System + Keep Costs Down
Tech Republic
SEPTEMBER 20, 2024
Discover how to get a VoIP phone system that saves you money without sacrificing the features and capabilities you need.
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VoIP enhances customer experience for high-end travelers
IT Toolbox
FEBRUARY 9, 2017
Grace Bay Resorts, a boutique developer and operator of high-end luxury resorts and branded residences, has turned to CaaS provider AVOXI for a suite of integrated cloud communications - including a cloud-based phone system, virtual contact center software, a VoIP gateway and international toll free numbers.
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Cloud Platform offers electric cooperatives broadband phone service solution
IT Toolbox
MARCH 7, 2017
Cloud Voice Platform is a web-scale, turnkey virtualized software solution that enables cable, mobile, telco and other broadband providers to rapidly customize, launch and profit from VoIP and UC services.
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Crisis Response Using Cloud Computing
Cloud Musings
MAY 31, 2017
Cloud computing is more than servers and storage. BlackBerry , in fact, has just become the first cloud-based crisis communication service to receive a Federal Risk and Authorization Management Program (FedRAMP) authorization from the United States Government for its AtHoc Alert and AtHoc Connect services.
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Does Cloud IVR Integrate as Quickly as It Deploys?
Tech Republic
AUGUST 13, 2024
Cloud IVR can give you access to valuable data through integrations, if you know how to properly install and configure them. We’ll walk you through the process for some of the most popular software types.
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Cost breakdown of VoIP: How small businesses can save money?
Galido
OCTOBER 25, 2019
Information Technology Blog - - Cost breakdown of VoIP: How small businesses can save money? VoIP (Voice over Internet Protocol) has been around for a while now. However, in recent years, VoIP has become the foremost choice for businesses. Not only is VoIP cheaper, but it also offers a variety of features.
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Fountainhead: The End of the Laptop-Centric World?
Fountainhead
NOVEMBER 5, 2012
Insights into Data Center Infrastructure, Virtualization, and Cloud Computing. Doesnt this seem ridiculously inefficient and wasteful - especially because we now in the "cloud era"? Lets move to the "Cloud Era" and see how things might be different. Cloud Computing. (55). Cloud Computing. Cloud Musings.
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How Outbound Call Center Software Grow Your Business?
Galido
SEPTEMBER 24, 2018
Information Technology Blog - - How Outbound Call Center Software Grow Your Business? This is call center software. Call center software comes in different way function. VoIP and hosted software that has made reality the hosted call center environment. Categories of Call Center Software.
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Tech23: SaaS/ In the cloud panel: Angusta, IPScape, MyCosm, Tagmotion
Trends in the Living Networks
OCTOBER 27, 2009
A few quick notes about the four companies presenting on the SaaS/ In the Cloud panel at Tech23 (for background on the event see my post from this morning ). Full call center software available as a service, providing direct VoIP linkage to the cloud, enabling the implementation of a call center platform within days (or minutes).
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The Advantages Of Using Cloud Phone Systems
Galido
DECEMBER 18, 2019
Information Technology Blog - - The Advantages Of Using Cloud Phone Systems - Information Technology Blog. So what is a cloud phone system? A cloud phone system is what is sometimes referred to as VoIP. The cloud phone system is a business telephone platform that’s hosted by a third-party provider.
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Essential Online Tools for Work from Home Employee
Galido
MAY 10, 2016
One of our favorites is Carbonite , which allows you to automate your backups and push them over to the cloud with worry free effort. VOIP Phone. Adapter allows you to sneak VoIP into the home of any Luddite–provided they have broadband. Office Software on the Cloud. Remote Helpdesk Software.
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Cloud PC preps Grant Thornton for hybrid future
CIO Business Intelligence
AUGUST 8, 2022
Enterprises that pushed in early to the cloud fared far better than their competition, Grant Thornton chief among them. The UK-based accounting and tax consulting firm was one of few accountants in the UK that weathered the 2020 tax season without a hitch, thanks to its early bet on SaaS, Microsoft Azure, and software-defined networking.
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Busting 4 common SD-WAN misconceptions
CIO Business Intelligence
AUGUST 31, 2023
When organizations began to fully embrace both the work-from-anywhere (WFA) user model and multi-cloud strategies, IT leadership quickly realized that traditional networks lack the flexibility needed to support modern digital transformation initiatives.
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Buyer’s guide: Secure Access Service Edge (SASE) and Secure Service Edge (SSE)
Network World
JUNE 6, 2024
In 2019, Gartner created the term SASE to describe a cloud-based service that combines networking and security to give remote workers safe access to internet-based resources. Here are snapshots of some of the major providers in SSE: Akamai: Akamai has the global cloud platform required to deliver SSE, and a strong track record.
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3 ways to deter phishing attacks in 2023
CIO Business Intelligence
OCTOBER 20, 2022
Even though email phishing – deceptive messages designed to trick a person into sharing sensitive data (or even money) or inject malicious software into the recipient’s system – is one of the oldest tricks in the book, email cyberattacks account for 90% of all data breaches even today, according to research by Hoxhunt.
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Apple’s new App Store guidelines carve out loopholes for xCloud, Stadia, and other apps that Apple had blocked
The Verge
SEPTEMBER 11, 2020
But they can offer individual games on the App Store as separate pieces of software using their streaming tech, with a “catalog”-style app that collects and links out to those individual apps. That means that Microsoft or Google can’t build a single, overarching xCloud or Stadia app that contains access to all the games. Lastly, rule 3.1.3(f)
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LogMeIn rebrands as GoTo, still plans to spin off LastPass
The Verge
FEBRUARY 2, 2022
LogMeIn, the company that owns remote collaboration software like GoTo Meeting and password management company LastPass is changing its name to GoTo. With remote working spiking during the pandemic, the GoTo suite of Software as a Service (SaaS) products is a popular choice. Image: GoTo. New company, new logo.
5 Signs a Hosted Contact Center Solution Is the Best Option
Tech Republic
NOVEMBER 19, 2024
Should you go cloud, on-prem, hybrid, or CPaaS? Discover all the signals that indicate a hosted contact center solution is the way to go.
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Building Blocks of a Secure Tech Infrastructure: A Chief Product Officer’s Guide
Kitaboo
DECEMBER 29, 2023
IT or tech infrastructure of an organization comprises hardware, software, frameworks, network systems, and other facilities that enable seamless IT services delivery to various business units and help maintain its digital presence. Building Blocks of a Secure IT Infrastructure III. Conclusion What is IT Infrastructure?
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Product Review: Paessler PRTG Network Monitor
Galido
JUNE 28, 2018
This network software is not only powerful but also easy to use. PRTG is network software that monitors your entire infrastructure 24 hours a day, 7 days a week, and alerts you to problems before users even realize it. Monitoring QoS (Quality of service, for example, to monitor VoIP). Application monitoring. Web monitoring.
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60 8 Most Common IT Problems for Small Businesses and How to Solve Them
Galido
JUNE 19, 2019
Today, there is the option of cloud storage. Cloud storage facilities store tons of valuable data securely online, where it is available for use at any time as needed. Online data analytic services and software are suitable for small businesses because they are inexpensive and barely need any skills. Unmet Software Demands.
Apple doubles down on controversial decision to reject email app Hey
The Verge
JUNE 18, 2020
In a letter sent to Hey creator Basecamp and obtained by The Verge , Apple outlines the App Store rules it says the Hey app breaks and advises the company to adhere to developer guidelines if Basecamp wishes to continue updating the software on iOS or release it for the Mac.
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137 How ML Ops Can Help Scale Your AI and ML Models
CIO Business Intelligence
APRIL 8, 2022
Coupled with the advent of the Internet and the development of new technologies such as IPv6, VOIP, IoT, and 5G, companies are suddenly awash in more data than ever before. At Hewlett Packard Enterprise, Richard focuses on GTM activities for HPE Ezmeral Software. .
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Technology Short Take #44
Scott Lowe
SEPTEMBER 3, 2014
Some argue that tight integration is required; others point to streaming video services and VoIP running across the Internet and insist that no integration or interaction is needed. Is Intel having second thoughts about software-defined infrastructure? Cloud Computing/Cloud Management. Servers/Hardware.
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Will cognitive networks enable better conversations in the future?
Spearline Testing
JULY 16, 2019
The telecoms industry has undergone a fundamental transformation with the decline of traditional landlines and the rapid evolution of technologies such as smart devices, Voice over Internet Protocol (VoIP), the Internet of Things (IoT), 5G, and cloud computing.
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Technology Short Take #61
Scott Lowe
FEBRUARY 11, 2016
Cloud Computing/Cloud Management. Fournova Software, makers of the OS X-specific Git client Tower , have an article listing 5 tips to be more productive with Dash. Frank Denneman shares some insights into CPU and memory configurations of ESXi hosts , based on data gathered by PernixData Cloud. on Azure VMs.
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9 Reasons a Hosted IVR Beats Managing Your Own System
Tech Republic
AUGUST 13, 2024
If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut costs, and boost efficiency for your business.
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6 Types of Network Address Translation: Which One to Use?
Tech Republic
DECEMBER 11, 2024
Even though were no longer running out of IP addresses, Network Address Translation still plays a vital role. Learn the six types of NAT and how each one is used to improve network security, performance, and connectivity.
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Is Automated IVR Testing Reliable? Yes, With Oversight
Tech Republic
OCTOBER 11, 2024
IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, as long as it is done responsibly.
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Nextiva Review (2024): Is it Right for My Business?
Tech Republic
JULY 12, 2024
Wondering if Nextiva is the best choice for your team? Check out the full review to learn about its standout features, pros, cons and biggest competitors.
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Is a Virtual Contact Center Viable for Busy Companies?
Tech Republic
AUGUST 29, 2024
Discover why a virtual contact center is a no-brainer for cutting costs, enhancing customer experiences, and letting agents work remotely.
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