Cloud Unified Communications Virtualization 
CIO Business Intelligence
JULY 12, 2022
They must also deliver the speed and low-latency great customer experiences require in an era marked by dramatic innovations in edge computing, artificial intelligence, machine learning, the Internet of Things, unified communications, and other singular computing trends now synonymous with business success.
CIO Business Intelligence
DECEMBER 26, 2024
Last year, the organization successfully moved to a flexible, cloud-based foundation that unlocks AI-powered solutions like conversational IVR, voice biometrics, call back assist, and real-time speech analytics to accelerate process handling, create more personalized and proactive care, and enrich agent experiences.
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CIO Business Intelligence
FEBRUARY 13, 2023
Upgrading cloud infrastructure is critical for deploying broad AI initiatives more quickly, so that’s a key area where investments are being made this year. These network, security, and cloud changes allow us to shift resources and spend less on-prem and more in the cloud.”
Cloud Musings
OCTOBER 21, 2014
Cloud/Client Computing - The convergence of cloud and mobile computing will continue to promote the growth of centrally coordinated applications that can be delivered to any device. This foundation combines with advanced algorithms that allow systems to understand their environment, learn for themselves, and act autonomously.
CIO Business Intelligence
JULY 27, 2022
A cloud-based, platform approach is fundamental to overcoming silos between roles and personas and achieving the flexibility necessary to deliver a total experience. . Cloud as a toolset, not a destination. Greater flexibility means leveraging the cloud as a set of tools to drive greater intimacy with customers and employees.
Cloud Musings
APRIL 14, 2014
The Information Technology Acquisition Advisory Council (ITAAC) and the Telecommunications Industry Association (TIA) are announcing a slate of innovative leaders to serve as facilitators for the upcoming " Agile Sourcing Environment for Commercial Cloud " brainstorming session being held in Alexandria, VA on April 23, 2014.
Cloud Musings
FEBRUARY 17, 2014
You are invited to attend the Cloud Webinar Series: Why State & Local Governments Should be Prepared for Cloud. The webinar will present Moving to the Cloud: Expert Insights by Special Guest, GovCloud Network Founder (@GovCloud) Mr.Kevin Jackson. The best practices of cloud migrations will be explored.
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