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5 top business use cases for AI agents

CIO Business Intelligence

In October, Microsoft announced that 100,000 organizations including Standard Bank, Thomson Reuters, Virgin Money, and Zurich Insurance are using Copilot Studio, double the number just months earlier. Throughout late 2024, Microsoft continued to expand its agentic offerings with purpose-built agents for specific use cases.

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Cost, security, and flexibility: the business case for open source gen AI

CIO Business Intelligence

Both types of gen AI have their benefits, says Ken Ringdahl, the companys CTO. Legal indemnification is a common feature of gen AI contracts from OpenAI, Microsoft, Adobe, and other major vendors. To solve the problem, the company turned to gen AI and decided to use both commercial and open source models.

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CIOs eye SaaS backup plans post-CrowdStrike

CIO Business Intelligence

One such area that’s getting more thought today is SaaS backup and recovery, something many CIOs have to date taken for granted, leaving it to their SaaS vendors to not only deliver better than five-nines uptime but also be the sole entities backing up and recovering SaaS-siloed data that is increasingly vital to companies’ data-driven operations.

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5 ways to maximize your cloud investment

CIO Business Intelligence

Be strategic with reserve pricing Reserve pricing for cloud services can reduce resource usage costs by as much as 70%, says David McKee, who in his role as fractional CTO, tech founder, and digital twins thought leader at Counterpoint Technologies acts as a part-time CTO for nine companies in the US and Europe.

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Weighing risk and reward with gen AI vendor selection

CIO Business Intelligence

billion company has 11,000 employees and a presence in more than 100 different countries, and has already picked its broadest AI providers — Microsoft, SAP and Salesforce. Beyond that, most vendors are still falling short. Many generative AI vendors claim they offer an end-to-end AI solution,” Liu says.

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New CIO appointments in India, 2022

CIO Business Intelligence

He has assisted the top management in planning IT strategies and leveraging technologies for rationalizing manpower, enhancing organizational productivity, and improving the efficiency of operations. Amit Goel joins Blox as CTO. Web Werks India hires Kamal Goel as director of IT. February 2022. Kamal Goel Web Werks.

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The year’s top 10 enterprise AI trends — so far

CIO Business Intelligence

In July, New York City started enforcing new rules about the use of AI in hiring decisions. The world has flipped since 2022,” says David McCurdy, chief enterprise architect and CTO at Insight. Microsoft, Google, Salesforce—all the major players are all in on AI, so it only makes sense to leverage that. Then gen AI came out.