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Riverbed bolsters AIOps platform with predictive and agentic AI

Network World

Riverbed this week unveiled updates to its AIOps and observability platform that the company says will transform how IT organizations manage complex distributed infrastructure and data more efficiently and tame the proliferation of monitoring tools.

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Making your enterprise architecture framework work for you

CIO Business Intelligence

More organizations than ever have adopted some sort of enterprise architecture framework, which provides important rules and structure that connect technology and the business. The results of this company’s enterprise architecture journey are detailed in IDC PeerScape: Practices for Enterprise Architecture Frameworks (September 2024).

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Flexential – Providing Enterprises with the Interconnected Data Center and Hybrid Cloud Solutions They Need

CIO Business Intelligence

Enterprises today require the robust networks and infrastructure required to effectively manage and protect an ever-increasing volume of data. Industry-leading SLAs also guarantee that applications and the data within and used by them – the very lifeblood of the enterprise – is always accessible and protected.

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What is a network router? How AI networking driving its evolution

Network World

At its most basic level, the definition of a router is a device that connects networks to each other, forwarding data packets from one location to another until they reach their destination. Digital content is delivered across the enterprise network and the global internet in the form of packets. How does a router work?

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5 hot IT budget investments — and 2 going cold

CIO Business Intelligence

Fifty-two percent of organizations plan to increase or maintain their IT spending this year, according to Enterprise Strategy Group. This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%).

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AWS bolsters Connect contact center service with case management features

CIO Business Intelligence

In a bid to help enterprises offer better customer service and experience , Amazon Web Services (AWS) has added a new case management feature, dubbed Amazon Cases, to its Amazon Connect cloud-based contact center service. Amazon claims that this allows enterprises to build a chatbot within hours instead of weeks.

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Buyer’s guide: Secure Access Service Edge (SASE) and Secure Service Edge (SSE)

Network World

Download our editors’ PDF SASE and SSE enterprise buyer’s guide today! Gartner had put its finger on a new set of challenges that enterprise IT faced as employees shifted to remote work during the COVID-19 pandemic and applications migrated to the cloud. As previously noted, SASE adds SD-WAN. Its strong points are performance and ZTNA.

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