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Flexential – Providing Enterprises with the Interconnected Data Center and Hybrid Cloud Solutions They Need

CIO Business Intelligence

Enterprises today require the robust networks and infrastructure required to effectively manage and protect an ever-increasing volume of data. Industry-leading SLAs also guarantee that applications and the data within and used by them – the very lifeblood of the enterprise – is always accessible and protected.

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Your Digital Transformation is Floundering? Revealing Why

Social, Agile and Transformation

Sorry folks, your efforts to move to the cloud, create CI/CD pipelines, or centralize a data lake is not digital transformation. Nor are projects to get your organization on Microsoft 365, establish unified communications, or develop microservice architectures. .

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5 hot IT budget investments — and 2 going cold

CIO Business Intelligence

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). CIOs anticipate an increased focus on cybersecurity (70%), data analysis (55%), data privacy (55%), AI/machine learning (55%), and customer experience (53%).

Budget 363
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AWS bolsters Connect contact center service with case management features

CIO Business Intelligence

However, capabilities such as Cases are not new and pitch AWS in direct competition with companies such as Salesforce, Service Now, SAP, and Google, which already offer Unified Communications as a Service (UCaaS) and Contact Center as a Service (CaaS ) solutions. Collaboration Software, SaaS, Unified Communications

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Evaluating the relative cost of edge computing

CIO Business Intelligence

Edge computing is a distributed computing paradigm that includes infrastructure and applications outside of centralized, dedicated, and cloud datacenters located as close as necessary to where data is generated and consumed. IDC is a wholly owned subsidiary of International Data Group (IDG Inc.),

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What is a network router? How AI networking driving its evolution

Network World

At its most basic level, the definition of a router is a device that connects networks to each other, forwarding data packets from one location to another until they reach their destination. These packets contain the destination address – for example, an IP address if the data is going across the internet.

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How Integrated Communications Can Save Healthcare

CIO Business Intelligence

Engagent needed a unified communications platform that delivered, shifting the core of their business while maintaining their high degree of customer service and responsiveness. Streamlined efficiency . Avaya OneCloud CPaaS, which has the flexibility to build services which enhance customer and business outcomes.