Leveraging Organizational Knowledge

MAY 22, 2007

We could start with an example: consider the strategic goal to “set a rate of annual increase of say +20% for retail customer loyalty”. Typically, such an objective would be given to the Retail department. The part of the marketing department focusing on the retail market. The Public Relations department. The Press department.

Government 40

Government SOA Retail Social 40

Leveraging Organizational Knowledge

MARCH 5, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 05 March 2007 Organizational cultures not conducive to effective leveraging of knowledge. TCS KM maturity model Enterprise 2.0

SOA 49

SOA Strategy Social Retail 49

Leveraging Organizational Knowledge

JANUARY 25, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 25 January 2007 Knowledge-driven, not simply customer-driven. At 9:58 AM , Peter-Anthony Glick said. will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

DECEMBER 18, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 18 December 2006 I am Time Magazines “Person of the Year” (*) ! (*) As millions of other web 2.0 enthusiasts. will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

NOVEMBER 30, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 30 November 2006 Personal Knowledge Management Yesterday, I attended a Knowledge Café in London arranged by David Gurteen ( [link] ).

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

OCTOBER 27, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 27 October 2006 ROI or no ROI for KM? I recently submitted a question to a KM mailing group about ROI. will Web 2.0

SOA 40

SOA Fashion Groups Strategy 40

Leveraging Organizational Knowledge

FEBRUARY 16, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 16 February 2007 “Break the Mould” Check out this useful article in a Computing Business issue: [link]. will Web 2.0

SOA 40

SOA Strategy Tools Social 40

Leveraging Organizational Knowledge

JUNE 22, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 22 June 2006 Traditional strategies to improve efficiency are failing in the Knowledge Economy. will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

JUNE 2, 2006

Peter Post a Comment Links to this post: " rel="nofollow"> posted by @ Create a Link << Home [ THIS SITES FEED ] About Me Name: Peter-Anthony Glick Location: Croydon &amp; Sutton, Surrey, United Kingdom I provide technology consulting services for small & medium retail companies. TCS KM maturity model Enterprise 2.0 will Web 2.0

Business Intelligence 40

Business Intelligence SOA Trends Strategy 40

Leveraging Organizational Knowledge

DECEMBER 8, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 08 December 2006 The virtuous cycle of the Gift Economy « Everyone thinks of changing the world, but no one thinks of changing himself.»

SOA 40

SOA Social Strategy Network 40

Leveraging Organizational Knowledge

DECEMBER 12, 2005

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 12 December 2005 The Human Capital Formation Click on diagram to enlarge. THE VIRTUOUS PROCESS OF HUMAN CAPITAL FORMATION.

SOA 40

SOA Retail Strategy Social 40

Leveraging Organizational Knowledge

MARCH 9, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 09 March 2006 Business Intelligence needs to get more strategic. I will start by quoting the following article. will Web 2.0

Business Intelligence 40

Business Intelligence SOA Retail Strategy 40

Leveraging Organizational Knowledge

MARCH 20, 2007

Peter Post a Comment Links to this post: " rel="nofollow"> posted by @ Create a Link << Home [ THIS SITES FEED ] About Me Name: Peter-Anthony Glick Location: Croydon &amp; Sutton, Surrey, United Kingdom I provide technology consulting services for small & medium retail companies. TCS KM maturity model Enterprise 2.0 will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

MAY 18, 2006

Post a Comment Links to this post: " rel="nofollow"> posted by @ Create a Link << Home [ THIS SITES FEED ] About Me Name: Peter-Anthony Glick Location: Croydon &amp; Sutton, Surrey, United Kingdom I provide technology consulting services for small & medium retail companies. TCS KM maturity model Enterprise 2.0 will Web 2.0

SOA 40

SOA Strategy Agile System 40

Leveraging Organizational Knowledge

APRIL 3, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 03 April 2006 Consider the above “Strategic Capability” diagram (L. Baird and J. TCS KM maturity model Enterprise 2.0 will Web 2.0

SOA 40

SOA Strategy System Business Intelligence 40

Leveraging Organizational Knowledge

MARCH 31, 2007

Euro org are failing to effectively manage their IC I suppose I must thank you all Knowledge Management in IT Service Mngt BA Heathrow T5 training fiasco History of maths and knowledge sharing Latest trends for Intranet development A great workplace Are consulting firms partly to blame. TCS KM maturity model Enterprise 2.0 will Web 2.0

SOA 40

SOA Programming Strategy Social 40

Leveraging Organizational Knowledge

FEBRUARY 22, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 22 February 2007 will Web 2.0 social tools have a major transformational positive impact in the workplace? will Web 2.0

Social 40

Social Tools SOA Strategy 40

Leveraging Organizational Knowledge

DECEMBER 8, 2005

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 08 December 2005 Open question: What does a flatter World mean in terms of organizational Knowledge Management? will Web 2.0

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

MAY 27, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 27 May 2007 Asking the right questions to assess an Organization’s culture. TCS KM maturity model Enterprise 2.0 will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

APRIL 30, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 30 April 2007 The search for the unified definition of Knowledge. I could not resist! I like your own attempt at synthesis.

SOA 40

SOA System Strategy Development 40

Leveraging Organizational Knowledge

DECEMBER 5, 2005

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 05 December 2005 Why all this fuss about KM now? TCS KM maturity model Enterprise 2.0 will Web 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

APRIL 21, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 21 April 2007 Questions to Verna Allee on how to start a Value Networks analysis This week I attended a (tel. Very interesting.

Analysis 40

Analysis Network How To SOA 40

Leveraging Organizational Knowledge

DECEMBER 16, 2005

Even more worrying is the fast growing so-called “grey market” for watches, already a significant problem in North-America (these are genuine Richemont watches bought by wholesale accounts to be diverted onto a parallel network to be sold – usually on the Web - at discounted retail prices). TCS KM maturity model Enterprise 2.0 will Web 2.0

SOA 40

SOA Fashion Retail Network 40

Leveraging Organizational Knowledge

APRIL 9, 2007

The flexibility that seems to be lacking is the consideration that within a specific work process, say Retail operations, you can be faced with a rather more complex context than what is assumed with the different diagrams given in this article. Indeed, Retail relies on direct transactions with the end-customer.

Strategy 40

Strategy SOA Retail Examples 40

Leveraging Organizational Knowledge

AUGUST 29, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 29 August 2006 What if we tried to foresee what will follow the currently unfolding Knowledge Economy? will Web 2.0

SOA 40

SOA Banking Strategy Resources 40