Thu.Jan 09, 2025

article thumbnail

How AI Can Speed Disaster Recovery

Information Week

When IT disaster strikes, AI is ready to help through preparation, detection, and response.

article thumbnail

NPS: Most Industries Should Focus On Eliminating Detractors To Boost Growth

Forrester IT

Are you a CX leader at a company using Net Promoter Score (NPS)? Then you must be the most knowledgeable person onhow exactly a change in NPS affects your organizations key business metrics. Only then can you answer these super important questions: Where to focus?

Industry 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

CompTIA bolsters penetration testing certification

Network World

CompTIA recently upgraded its PenTest+ certification program to educate professionals on cybersecurity penetration testing with training for artificial intelligence (AI), scanning and analysis, and vulnerability management, among other things. PenTest+ certification training now includes access to a hackable website that provides live targets and vulnerabilities for cybersecurity professionals to identify and mitigate real-world threats, according to CompTIA.

Analysis 103
article thumbnail

Energize Your Journey Portfolio: Optimize Journey Value For Customers And The Business

Forrester IT

Do You Know What Your Energy Takers And Energy Givers Are? Knowing what your energy givers and energy takers are is an important step in managing your personal energy and productivity. Energy takers are too much screen time, overthinking, clutter and mess, dehydration, sitting for too long, and setting unrealistic goals.

Energy 195
article thumbnail

Activating Intent Data for Sales and Marketing

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

article thumbnail

VLC celebrates 6 billion downloads, teases AI-generated subtitles and translation

TechSpot

As President Jean-Baptiste Kempf demonstrated in a video shared on VideoLAN's X account, the tech will also be able to translate subtitles to your preferred language on the fly. According to Kempf, more than 100 languages will eventually be supported.

Video 125
article thumbnail

Improving CX Can Drive More Than One Billion Dollars In Revenue (2024)

Forrester IT

Each year, we calculate how much business growth improving Forresters Customer Experience Index (CX Index) by one point drives. For 2024, we published the results in the report, How Customer Experience Drives Business Growth, 2024.

Airlines 195

More Trending

article thumbnail

AWS to invest $11 billion in Georgia to expand infra for gen AI

Network World

Amazon Web Services (AWS) is planning to invest $11 billion in the state of Georgia to expand its infrastructure in the US to support the growing demand for generative AI, AI, and other cloud technologies. The demand for AI is expanding at such an exponential rate that market research firm IDC expects that global spending on AI-supporting technologies will surpass $749 billion by 2028 and nearly 67% of the projected $227 billion AI spending in 2025 will come from enterprises embedding AI capab

article thumbnail

What’s Next for Open Source Software Security in 2025?

Tech Republic

Hidden dependencies, social engineering attacks, and the complexity of foundation models can all contribute tothe insecure use of open-source software in 2025.

article thumbnail

Nation-State Threats Persist with Information Breach of US Treasury

Information Week

Chinas cyber intrusions continue to dog the United States with a recent attack that compromised the US Department of the Treasury.

112
112
article thumbnail

How Nationwide Upgraded Its Marketing Mix Model

Forrester IT

One of the largest insurance and financial services providers in the US, Nationwide offers a diverse portfolio of products and services to both consumers and businesses. Because most sales are generated through intermediaries, Nationwide has employed marketing mix modeling (MMM) to measure marketing performance for nearly a decade.

Insurance 195
article thumbnail

GEP Outlook Report 2025

For years, you and your team have fought an uphill battle. Supply disruptions. Cost pressures. ESG compliance. You name it, and you’ve had to navigate it. In 2025, many challenges will persist, but procurement and supply chain teams have a powerful tool with rapidly advancing capabilities to tackle them — artificial intelligence (AI). The GEP Outlook 2025 report examines the disruptive transformation AI is driving in procurement and supply chains, alongside other key trends and the macroeconomic

article thumbnail

Tech veterans from Meetingflow and EnergySavvy launch custom AI app startup in Seattle

GeekWire

AZX co-founders and directors, from left: Rich Evans, vice president of technology; CEO Aaron Goldfeder; and Michael Albrecht, chief operating officer. (AZX Photo) A trio of seasoned, Seattle-area entrepreneurs has teamed up to create AZX , a startup pitched as a boutique company creating bespoke artificial intelligence solutions for critical industries.

article thumbnail

Chrome extensions are abusing Google's lousy security policies to come first in search results

TechSpot

Despite the forced transition to Manifest V3, Chrome extensions remain as dangerous and malicious as ever. Rogue developers can disguise their creations as legitimate extensions still using the older Manifest V2 technology or exploit Chrome Web Store's translation system to appear in unrelated search results by Chrome users.

Policies 109
article thumbnail

Redfin lays off 46 employees in latest cuts at Seattle real estate company

GeekWire

(GeekWire File Photo / Nat Levy) Redfin laid off 46 employees on Thursday, in another round of job cuts at the Seattle-based real estate company. A spokesperson confirmed the layoffs, which affected “primarily managers in our headquarters, program, and field leadership roles,” according to the company’s statement to GeekWire. No agents were impacted and the company said it is “continuing to aggressively hire agents.” Redfin employs more than 4,000 people.

article thumbnail

Samsung unveils 98-inch 8K LCD TV with RGB microLED backlighting

TechSpot

Samsung showed off a display labeled RGB Micro LED at its First Look event the day before CES began, reports FlatpanelsHD. However, Samsung has been producing microLED TVs for years, most of which are very large and stunningly expensive.

Report 108
article thumbnail

Predicting the Future of Sales: How AI and Automation Will Revolutionize Strategies

In this exploration, we're diving into predictions about the future of sales. We're talking about a complete shake-up powered by automation and artificial intelligence (AI). These aren't just fancy tools — they're real game-changers. Automation and AI are here to redefine every interaction, making them smarter, faster, and more meaningful. From personalized customer journeys to streamlined sales processes, the goal is to make every moment count, enhancing both efficiency and connection.

article thumbnail

Can your dog keep up with Tyler Lockett? Seattle Seahawks great teams with Rover in new contest

GeekWire

Seattle Seahawks star Tyler Lockett and his wife, Lauren, with their dogs Chase and Cannon. (Image via Rover) Tyler Lockett has run plenty of routes in his 10-season career as a Seattle Seahawks wide receiver. Now he wants to just take a walk and he’ll do it with a lucky fan’s dog in a new contest launched by Seattle-based pet-sitting company Rover. “Walk it with Lockett” kicked off on Thursday, and fans can enter by first creating an account on Rover and then emailing a

article thumbnail

Toyota invests $44.3 million in Japanese startup to mass-produce rockets

TechSpot

Toyota's chairman Akio Toyoda made the announcement at CES 2025 when he introduced the concept of "invention by kakezan" or "invention by multiplication," referring to the potential that emerges from collaborative efforts.

106
106
article thumbnail

Los CDO pasan a ser el centro de atención de las estrategias empresariales

CIO Business Intelligence

Dado que los datos son fundamentales para todos los aspectos de la empresa, el director de Datos se ha convertido en un ejecutivo altamente estratgico. El CDO de hoy se centra en ayudar a la organizacin a aprovechar los datos como un activo empresarial para impulsar los resultados. Esto incluye el desarrollo de una cultura basada en datos donde los datos y el anlisis se integren en todas las funciones y todos los empleados comprendan el valor de los datos, cmo utilizarlos y cmo protegerlos.

Groups 87
article thumbnail

AMD FSR 4 upscaling shows much improved image quality, fewer artifacts, but it will be exclusive to newer GPUs

TechSpot

While AMD has yet to provide detailed specifications for the Radeon RX 9070 GPUs introduced at CES 2025, various outlets have had access to systems running them on the show floor. One such exhibit highlights that the company's FSR 4 upscaling technology dramatically surpasses its predecessor.

System 104
article thumbnail

4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

article thumbnail

Blue Origin postpones first launch of New Glenn rocket due to high seas for landing

GeekWire

Blue Origin’s New Glenn on the launch pad at Cape Canaveral Space Force Station. (Blue Origin Image) Jeff Bezos’ Blue Origin space venture says it’s delaying the first-ever launch of its orbital-class New Glenn rocket due to unfavorable weather conditions for landing the first-stage booster. Liftoff from Cape Canaveral Space Force Station’s Launch Complex 36 in Florida had been scheduled for no earlier than 1 a.m.

article thumbnail

Analyst says Nintendo Switch 2 will face supply constraints after launch, PlayStation 5 best-selling console in US this year

TechSpot

Mat Piscatella, the executive director of video games at market research firm Circana, posted his Switch 2 predictions on social network Bluesky.

Social 97
article thumbnail

Best Way to Set Copilot Hardware Key Using Microsoft Intune

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and LinkedIn page for latest updates [link] The post Best Way to Set Copilot Hardware Key Using Microsoft Intune appeared first on HTMD Community Modern Device Management News & Guides by Vaishnav K.

article thumbnail

Alienware resurrects iconic Area-51 gaming PC with monstrous $4,500 launch model

TechSpot

The Area-51 is a massive 80L full tower packing some outrageously beefy specs. The biggest highlight is arguably its support for up to 600W of graphics power from nondescript "high-end, next-gen, Nvidia GPUs," plus up to 280W of multi-core CPU power from the Intel Core Ultra 9 285K CPU.

Intel 97
article thumbnail

Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

article thumbnail

Deploying Defraggler App Through the Enterprise App Catalog App in Intune

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and LinkedIn page for latest updates [link] The post Deploying Defraggler App Through the Enterprise App Catalog App in Intune appeared first on HTMD Community Modern Device Management News & Guides by Anoop C Nair.

article thumbnail

“美 AI 수출 규제, 혁신에 심각한 악영향” 기술 대기업 경고

CIO Business Intelligence

. AI GPU , , , . . , . . (BIS) , AI . AI . BIS (IFR) (AGI) AI GPU . . , GPU . 20 . , , , , . G42- AI , . .

article thumbnail

Easy Way to Install Flash FXP App using Enterprise App Catalog App in Intune

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and LinkedIn page for latest updates [link] The post Easy Way to Install Flash FXP App using Enterprise App Catalog App in Intune appeared first on HTMD Community Modern Device Management News & Guides by Anoop C Nair.

article thumbnail

41% of global firms plan layoffs by 2030 due to AI

Dataconomy

According to a World Economic Forum survey, 41% of global firms plan to implement workforce reductions by 2030 as a result of advancements in artificial intelligence (AI). The survey indicates a trend toward significant workforce changes as companies look to integrate AI into their strategies between 2025 and 2030. The World Economic Forums Future of Jobs Report reveals that 77% of the surveyed companies intend to retrain and upskill their existing workforce to work alongside AI systems.

Survey 74
article thumbnail

15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

article thumbnail

Telegram's pivot to a law-abiding platform: fulfilled requests of user data have skyrocketed

TechSpot

Once known as a safe haven for cybercriminals and white supremacists, Telegram appears to be transitioning into a more law-abiding platform. Recent data unveiled by 404 Media confirm this abrupt shift, with U.S. authorities accounting for the majority of user identification requests.

Data 91
article thumbnail

Seattle VCs invest in Kamiwaza, a new enterprise software startup helping companies adopt AI

GeekWire

Kamiwaza co-founders Luke Norris (right) and Matt Wallace. (Kamiwaza Photo) AI adoption in the enterprise continues to grow but many companies face hurdles in figuring out how to take advantage of new automation tools within their existing infrastructure. Kamiwaza wants to lend a helping hand with its software platform that enables generative AI capabilities and doesn’t require a massive workflow overhaul or moving large amounts of data.

article thumbnail

AT&T offers customers bill credits for network outages with new guarantee

TechSpot

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes down. The offer, which goes live on Thursday, January 9, applies to fiber customers who suffer 20 minutes or more of outage and wireless customers who experience 60 minutes or.

Network 89
article thumbnail

Bridging a Culture Gap: A CISO’s Role in the Zero-Trust Era

Information Week

Chief information security officers need to serve as transformational leaders who can cultivate company-wide alignment to alleviate roadblocks that hinder zero-trust adoption.

article thumbnail

4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.