Forrester IT
MAY 23, 2024
There was a time when automatic call distributor (ACD) systems and customer relationship management (CRM) systems did very different things, with some integration but no real overlap. In the support world, CRM systems managed tickets and customer details, while ACD systems connected callers to agents and managed interactions.
Information Week
MAY 23, 2024
How are public companies and CISOs handling the SEC’s cybersecurity disclosure rules?
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Forrester IT
MAY 23, 2024
IT platform teams’ responsibilities in 2024 are expanding radically. They’re being asked to provide cost-effective alternative solutions for the VMware virtualization technology that typically dominates enterprise IT.
Information Week
MAY 23, 2024
A group of cybersecurity experts discussed the growing threat landscape and quickly changing technologies during an event in North Carolina.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Network World
MAY 23, 2024
Gaining firm control over a multicloud network environment can deliver performance, efficiency, and security gains – but it won’t be easy. Managing a multicloud network is a highly demanding task, says Robert Orshaw, a managing director at Deloitte Consulting. “The primary challenges include maintaining a holistic view of security controls, meeting regulatory standards across varied cloud platforms, securing data across multiple providers to prevent unauthorized access or accidental loss, and ma
Information Week
MAY 23, 2024
Safeguarding against AI risk amidst rising innovation and a shifting global regulatory landscape.
Information Technology Zone brings together the best content for IT professionals from the widest variety of industry thought leaders.
Network World
MAY 23, 2024
The IBM mainframe is the latest platform to gain a generative AI-based assistant to simplify automation and help customers with routine tasks. IBM rolled out its new watsonx Assistant for Z v1, which will tie together automation coding and watsonx AI technology to ease mainframe operations. “Users can seamlessly import existing trusted automation created with Ansible, job control language (JCL), and REXX as skills into the product catalog,” wrote Parul Mishra, vice president, product management
CIO Business Intelligence
MAY 23, 2024
The major technology trend of the past decade has been mass migration to the cloud. The economies of scale and breadth of online services have meant that organizations of all sizes have adopted cloud services for a variety of IT functions, to such an extent that modern approaches to building and running applications are now described as “cloud native.
Network World
MAY 23, 2024
While some enterprises looking at private 5G have followed 5G’s Open RAN development as part of their assessment or deployment plans, most tell me the technology is for network operators, and they pay it little mind. The announcement that IBM is buying HashiCorp stirred a lot more enterprise interest. As it turns out, both are linked to issues with the very concept of open technology that most enterprises depend upon.
GeekWire
MAY 23, 2024
DoorDash orders in Seattle include a $4.99 “SEA Regulatory Response Fee” to “help cover DoorDash’s increased operating costs” as a result of new minimum wage standards implemented by the city. (GeekWire Photos / Taylor Soper) A new complaint asks the Federal Trade Commission to investigate fees that Uber and DoorDash added to customer orders in Seattle following the implementation of a minimum wage law earlier this year.
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Vox
MAY 23, 2024
14 May 2024, USA, Mountain View: Google CEO Sundar Pichai speaks at Google I/O. At the developer conference, everything revolved around the topic of artificial intelligence (AI). Photo: Christoph Dernbach/dpa (Photo by Christoph Dernbach/picture alliance via Getty Images) Google’s shift toward using AI to generate a written answer to user searches instead of providing a list of links ranked algorithmically by relevance was inevitable.
TechSpot
MAY 23, 2024
Computershare is an Australian corporation that provides financial products to stock exchanges and investor services around the world. It was significantly involved with VMware virtualization technology before Broadcom acquired VMware. However, according to recent remarks by Computershare CTO Kevin O'Connor, the company will likely abandon VMware's hypervisor soon to focus.
GeekWire
MAY 23, 2024
One of Amazon’s prototype satellites is seen in an orbital “selfie” from October 2023. (Amazon Photo) After a series of successful tests, Amazon says it has begun the monthslong process of bringing two prototype satellites for its Project Kuiper broadband internet constellation down from orbit. “The last milestone in our Protoflight mission is deorbiting Kuipersat-1 and Kuipersat-2,” Amazon said today in an online update.
Eric D. Brown
MAY 23, 2024
Everyone’s talking about AI these days. It’s a technology that promises a revolution. But how many people are actually “doing” AI? How many are digging into AI, not just scratching the surface with buzzwords but implementing AI and learning from their successes and failures? When I say “Implementing AI,” I need to clarify that I’m not talking about the superficial level of use many are engaging in today; I’m talking about deep integration.
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For many IT admins, business as usual is a juggling act. Job schedulers and scripts run on autopilot, applications and operating systems can’t speak the same language, and other tools—like RPA or MFT solutions—operate in isolation. On a good day, everything runs smoothly. But good days are rare; more often than not, something goes wrong and you’re stuck putting out fires.
TechSpot
MAY 23, 2024
Gliese-12b is located about 40 light-years away in the constellation Pisces, and orbits a cool red dwarf known as Gliese 12. It was observed using NASA's TESS (short for Transiting Exoplanet Survey Satellite), with supporting data from other observatories.
Eric D. Brown
MAY 23, 2024
Everyone's talking about AI these days. It's a technology that promises a revolution. But how many people are actually "doing" AI? How many are digging into AI, not just scratching the surface with buzzwords but implementing AI and learning from their successes and failures? When I say "Implementing AI," I need to clarify that I'm not talking about the superficial level of use many are engaging in today; I'm talking about deep integration.
TechSpot
MAY 23, 2024
Some of the most important companies working with AI algorithms and services have signed a new voluntary agreement to promote AI safety, making their operations more transparent and trustworthy. The agreement, introduced ahead of the recent AI Seoul Summit, provides no enforceable measures to control unsafe AI services, but it.
CIO Business Intelligence
MAY 23, 2024
The House Foreign Affairs Committee has advanced a bill that would enhance the White House’s ability to regulate the export of AI systems, amid ongoing efforts to tighten grip on key technologies. “The US-China Economic and Security Review Commission reported last year that China is using commercial AI advancements to prepare for military conflict with Taiwan,” bill co-author and House Representative Michael McCaul said in a statement.
Speaker: Miriam Connaughton and Donald Knight
As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.
TechSpot
MAY 23, 2024
Schmidt believes that eventually, the US and China will have a small number of extremely powerful AI systems that have the capability for autonomous invention.
GeekWire
MAY 23, 2024
Averlon co-founders Sunil Gottumukkala (left) and Vishal Agarwal. (Averlon Photo) A new Seattle-area startup is using artificial intelligence to help overwhelmed security teams identify high priority security flaws and mitigate threats. Averlon just raised $8 million in a seed round led by Seattle-based Voyager Capital, with participation from Salesforce Ventures, Outpost Ventures, and several prominent security execs.
TechSpot
MAY 23, 2024
While presenting the new Arm-based Copilot+ PCs, Microsoft began demonstrating games like Baldur's Gate 3 and Borderlands with performance that many would find acceptable. Furthermore, an independent database now tracks the compatibility of over 1,000 titles.
Vox
MAY 23, 2024
Buying concert tickets is a drag, as Taylor Swift fans know all too well. When tickets first went on sale for her highly anticipated Eras Tour in November 2022, fans agonized over hours-long queues and frozen screens before Ticketmaster’s website ultimately crashed. Many failed to procure tickets, which were ultimately sold on the secondary market for as much as $11,000.
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
GeekWire
MAY 23, 2024
Brinc’s new Responder drone and robotic Responder station are designed to help police officers respond to 911 calls and, in certain situations, eliminate the need for human response. (Brinc Photo) Brinc announced a new public safety drone designed to fly ahead of police in response to 911 calls to quickly assess situations and, in some cases, eliminate the need for direct human involvement entirely.
TechSpot
MAY 23, 2024
In a recent interview with Bloomberg, Dell and Nvidia hinted at unveiling big plans for products in the emerging AI PC market in 2025. The latter company has touted the AI capabilities of its GPUs but has mostly remained on the sidelines of the recent push for "AI PCs" from.
Anoop
MAY 23, 2024
Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and Facebook Page to get the latest updates [link] The post Autopilot without Device Hash Upload AVD Windows 365 Support and Real Progress Bar appeared first on HTMD Community Blog #1 Modern Device Management Guides by Krishna R.
TechSpot
MAY 23, 2024
Windows 11 24H2 is now available to users in the Release Preview channel. This update includes new features such as native support for 7z, HDR backgrounds, Wi-Fi 7, and more. The new build closely resembles the update most Windows 11 users will receive later in 2024.
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There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h
Anoop
MAY 23, 2024
Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and Facebook Page to get the latest updates [link] The post Robopack Intune Patching Solution is Free for Smaller Customers and NGO appeared first on HTMD Community Blog #1 Modern Device Management Guides by Gopika S Nair.
TechSpot
MAY 23, 2024
AMD's Ryzen 5 5600 was always competitively priced and presented excellent value for gamers. However, it's a good time to pose the question: how well has it aged, and should you have bought an 8-core or even 16-core CPU instead?
Anoop
MAY 23, 2024
Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and Facebook Page to get the latest updates [link] The post 3 Easy Methods to Reset Windows 11 PC appeared first on HTMD Community Blog #1 Modern Device Management Guides by Sumitha P.
Information Week
MAY 23, 2024
Since its inception, three key factors have affected the NVD's ability to classify security concerns -- and what we're experiencing now is the result.
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IT leaders are experiencing rapid evolution in AI amid sustained investment uncertainty. As AI evolves, enhanced cybersecurity and hiring challenges grow. This whitepaper offers real strategies to manage risks and position your organization for success.
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