Forrester IT
MAY 23, 2024
There was a time when automatic call distributor (ACD) systems and customer relationship management (CRM) systems did very different things, with some integration but no real overlap. In the support world, CRM systems managed tickets and customer details, while ACD systems connected callers to agents and managed interactions.
Information Week
MAY 23, 2024
How are public companies and CISOs handling the SEC’s cybersecurity disclosure rules?
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Forrester IT
MAY 23, 2024
IT platform teams’ responsibilities in 2024 are expanding radically. They’re being asked to provide cost-effective alternative solutions for the VMware virtualization technology that typically dominates enterprise IT.
Information Week
MAY 23, 2024
A group of cybersecurity experts discussed the growing threat landscape and quickly changing technologies during an event in North Carolina.
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Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.
Network World
MAY 23, 2024
Gaining firm control over a multicloud network environment can deliver performance, efficiency, and security gains – but it won’t be easy. Managing a multicloud network is a highly demanding task, says Robert Orshaw, a managing director at Deloitte Consulting. “The primary challenges include maintaining a holistic view of security controls, meeting regulatory standards across varied cloud platforms, securing data across multiple providers to prevent unauthorized access or accidental loss, and ma
Information Week
MAY 23, 2024
Safeguarding against AI risk amidst rising innovation and a shifting global regulatory landscape.
Information Technology Zone brings together the best content for IT professionals from the widest variety of industry thought leaders.
Network World
MAY 23, 2024
The IBM mainframe is the latest platform to gain a generative AI-based assistant to simplify automation and help customers with routine tasks. IBM rolled out its new watsonx Assistant for Z v1, which will tie together automation coding and watsonx AI technology to ease mainframe operations. “Users can seamlessly import existing trusted automation created with Ansible, job control language (JCL), and REXX as skills into the product catalog,” wrote Parul Mishra, vice president, product management
CIO Business Intelligence
MAY 23, 2024
The major technology trend of the past decade has been mass migration to the cloud. The economies of scale and breadth of online services have meant that organizations of all sizes have adopted cloud services for a variety of IT functions, to such an extent that modern approaches to building and running applications are now described as “cloud native.
Network World
MAY 23, 2024
While some enterprises looking at private 5G have followed 5G’s Open RAN development as part of their assessment or deployment plans, most tell me the technology is for network operators, and they pay it little mind. The announcement that IBM is buying HashiCorp stirred a lot more enterprise interest. As it turns out, both are linked to issues with the very concept of open technology that most enterprises depend upon.
GeekWire
MAY 23, 2024
DoorDash orders in Seattle include a $4.99 “SEA Regulatory Response Fee” to “help cover DoorDash’s increased operating costs” as a result of new minimum wage standards implemented by the city. (GeekWire Photos / Taylor Soper) A new complaint asks the Federal Trade Commission to investigate fees that Uber and DoorDash added to customer orders in Seattle following the implementation of a minimum wage law earlier this year.
Advertiser: GEP
For years, you and your team have fought an uphill battle. Supply disruptions. Cost pressures. ESG compliance. You name it, and you’ve had to navigate it. In 2025, many challenges will persist, but procurement and supply chain teams have a powerful tool with rapidly advancing capabilities to tackle them — artificial intelligence (AI). The GEP Outlook 2025 report examines the disruptive transformation AI is driving in procurement and supply chains, alongside other key trends and the macroeconomic
TechSpot
MAY 23, 2024
Computershare is an Australian corporation that provides financial products to stock exchanges and investor services around the world. It was significantly involved with VMware virtualization technology before Broadcom acquired VMware. However, according to recent remarks by Computershare CTO Kevin O'Connor, the company will likely abandon VMware's hypervisor soon to focus.
Vox
MAY 23, 2024
14 May 2024, USA, Mountain View: Google CEO Sundar Pichai speaks at Google I/O. At the developer conference, everything revolved around the topic of artificial intelligence (AI). Photo: Christoph Dernbach/dpa (Photo by Christoph Dernbach/picture alliance via Getty Images) Google’s shift toward using AI to generate a written answer to user searches instead of providing a list of links ranked algorithmically by relevance was inevitable.
Eric D. Brown
MAY 23, 2024
Everyone’s talking about AI these days. It’s a technology that promises a revolution. But how many people are actually “doing” AI? How many are digging into AI, not just scratching the surface with buzzwords but implementing AI and learning from their successes and failures? When I say “Implementing AI,” I need to clarify that I’m not talking about the superficial level of use many are engaging in today; I’m talking about deep integration.
TechSpot
MAY 23, 2024
Gliese-12b is located about 40 light-years away in the constellation Pisces, and orbits a cool red dwarf known as Gliese 12. It was observed using NASA's TESS (short for Transiting Exoplanet Survey Satellite), with supporting data from other observatories.
Advertiser: ZoomInfo
In this exploration, we're diving into predictions about the future of sales. We're talking about a complete shake-up powered by automation and artificial intelligence (AI). These aren't just fancy tools — they're real game-changers. Automation and AI are here to redefine every interaction, making them smarter, faster, and more meaningful. From personalized customer journeys to streamlined sales processes, the goal is to make every moment count, enhancing both efficiency and connection.
Eric D. Brown
MAY 23, 2024
Everyone's talking about AI these days. It's a technology that promises a revolution. But how many people are actually "doing" AI? How many are digging into AI, not just scratching the surface with buzzwords but implementing AI and learning from their successes and failures? When I say "Implementing AI," I need to clarify that I'm not talking about the superficial level of use many are engaging in today; I'm talking about deep integration.
TechSpot
MAY 23, 2024
In a recent interview with Bloomberg, Dell and Nvidia hinted at unveiling big plans for products in the emerging AI PC market in 2025. The latter company has touted the AI capabilities of its GPUs but has mostly remained on the sidelines of the recent push for "AI PCs" from.
CIO Business Intelligence
MAY 23, 2024
The House Foreign Affairs Committee has advanced a bill that would enhance the White House’s ability to regulate the export of AI systems, amid ongoing efforts to tighten grip on key technologies. “The US-China Economic and Security Review Commission reported last year that China is using commercial AI advancements to prepare for military conflict with Taiwan,” bill co-author and House Representative Michael McCaul said in a statement.
TechSpot
MAY 23, 2024
Some of the most important companies working with AI algorithms and services have signed a new voluntary agreement to promote AI safety, making their operations more transparent and trustworthy. The agreement, introduced ahead of the recent AI Seoul Summit, provides no enforceable measures to control unsafe AI services, but it.
Speaker: Carolyn Clark and Miriam Connaughton
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
Vox
MAY 23, 2024
Buying concert tickets is a drag, as Taylor Swift fans know all too well. When tickets first went on sale for her highly anticipated Eras Tour in November 2022, fans agonized over hours-long queues and frozen screens before Ticketmaster’s website ultimately crashed. Many failed to procure tickets, which were ultimately sold on the secondary market for as much as $11,000.
TechSpot
MAY 23, 2024
Schmidt believes that eventually, the US and China will have a small number of extremely powerful AI systems that have the capability for autonomous invention.
GeekWire
MAY 23, 2024
One of Amazon’s prototype satellites is seen in an orbital “selfie” from October 2023. (Amazon Photo) After a series of successful tests, Amazon says it has begun the monthslong process of bringing two prototype satellites for its Project Kuiper broadband internet constellation down from orbit. “The last milestone in our Protoflight mission is deorbiting Kuipersat-1 and Kuipersat-2,” Amazon said today in an online update.
TechSpot
MAY 23, 2024
While presenting the new Arm-based Copilot+ PCs, Microsoft began demonstrating games like Baldur's Gate 3 and Borderlands with performance that many would find acceptable. Furthermore, an independent database now tracks the compatibility of over 1,000 titles.
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
CIO Business Intelligence
MAY 23, 2024
Back-office ERP systems are gaining strategic importance as organizations seek to digitize and automate business processes, modernize their application stack, migrate to the cloud, and accelerate the speed of business. In its latest MarketScape on worldwide SaaS and cloud-enabled large enterprise ERP, IDC says, “The pace of innovation is increasing, and ERP vendors focused on AI, ML, natural language processing (NLP), chatbots, robotics process automation (RPA), and genAI are critical partners t
TechSpot
MAY 23, 2024
Windows 11 24H2 is now available to users in the Release Preview channel. This update includes new features such as native support for 7z, HDR backgrounds, Wi-Fi 7, and more. The new build closely resembles the update most Windows 11 users will receive later in 2024.
Anoop
MAY 23, 2024
Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and Facebook Page to get the latest updates [link] The post Autopilot without Device Hash Upload AVD Windows 365 Support and Real Progress Bar appeared first on HTMD Community Blog #1 Modern Device Management Guides by Krishna R.
TechSpot
MAY 23, 2024
AMD's Ryzen 5 5600 was always competitively priced and presented excellent value for gamers. However, it's a good time to pose the question: how well has it aged, and should you have bought an 8-core or even 16-core CPU instead?
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
CIO Business Intelligence
MAY 23, 2024
In recent years, the healthcare industry has undergone a remarkable transformation propelled by technological advancements, reshaping the landscape of patient care and medical practices. Tech leaders within this sector have been at the forefront of this revolution, spearheading innovations that have catalyzed unprecedented growth and progress. From the adoption of electronic health records (EHR) to the integration of artificial intelligence (AI) in diagnostics and treatment planning, technology
TechSpot
MAY 23, 2024
GAAP earnings per diluted share were $5.98, a jump of 21 percent from the last quarter and 629 percent from last year. The growth in non-GAAP earnings was even more impressive, with the company reporting earnings per diluted share of $6.12, up 19 percent sequentially and 461 percent year-on-year. These.
Information Week
MAY 23, 2024
Since its inception, three key factors have affected the NVD's ability to classify security concerns -- and what we're experiencing now is the result.
GeekWire
MAY 23, 2024
Averlon co-founders Sunil Gottumukkala (left) and Vishal Agarwal. (Averlon Photo) A new Seattle-area startup is using artificial intelligence to help overwhelmed security teams identify high priority security flaws and mitigate threats. Averlon just raised $8 million in a seed round led by Seattle-based Voyager Capital, with participation from Salesforce Ventures, Outpost Ventures, and several prominent security execs.
Advertiser: ZoomInfo
Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.
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