Forrester IT

JANUARY 4, 2017

Stop! Before you invest even 10 minutes of your precious time reading this blog, please make sure it's really business intelligence (BI) governance, and not data governance best practices, that you are looking for. BI governance is a key component of data governance, but they're not the same. Data governance deals with the entire spectrum (creation, transformation, ownership, etc.) of people, processes, policies, and technologies that manage and govern an enterprise's use of its data

Government 366

Government Data Business Intelligence Agile 366

CTOvision

JANUARY 9, 2017

Bob Gourley. Our post on Five Suggestions To Reduce Your Digital Risk generated quite a bit of attention in social media. Thanks as always for sharing things we write. Clearly for many of you this one seemed to be something you wanted friends and family to see and we appreciate that. The post also generated a common question/suggestion. Many of you asked which DNS services should be considered.

Malware 243

Malware Google Security Media 243

Computer Weekly

JANUARY 15, 2017

Aisha Bin Bishr, director general at Smart Dubai Office, discusses how Dubai is evolving as a smart city with the support of local telecoms provider Du.

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225

Data Center Knowledge

JANUARY 20, 2017

Bigger is better when it comes to success in data center services, and here’s who the biggest players are Read More.

Data Center 218

Data Center Data 218

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Business Intelligence

IT Toolbox

JANUARY 3, 2017

Weeks ago, Microsoft announced Outlook Customer Manager, a light version of its Dynamics 365 CRM. It’s free for companies that already have a subscription to the Office 365 Business Premium plan and will be rolled out worldwide in the next few months. The selling point? It’s available within Outlook, lives right in the user's inbox, and requires no additional software component.

Software 182

Software Software Microsoft Tools 182

Social, Agile and Transformation

JANUARY 31, 2017

I have a few posts on agile estimation. Here's one on why estimating is important, another one on how to do one-week agile planning sprint, and a more detailed one on how to conduct an agile sizing meeting. Does agile poker help? Yes. If that's how the team wants to self organize and come to consensus on an estimate. I am often confronted with the question on whether to estimate in hours or.

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Agile Development Meeting How To 175

CTOvision

JANUARY 6, 2017

Rick Delgado. When you think of Big Data, you think of companies leveraging analytics to predict consumer interests, habits, and buying histories in order to improve the way they market their products or services. However, Big Data isn’t only used externally – it can be used internally. Harnessing the limitless data your business itself generates can create better business practices and, most importantly, a strong work culture for your employees.

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Big Data Data Trends Education 212

Computer Weekly

JANUARY 17, 2017

Information security is continually moving up business and board agendas, but information security professionals find it challenging to help business leaders to understand fully the cyber risks across increasingly digital businesses.

Information Security 216

Information Security Security 216

Data Center Knowledge

JANUARY 3, 2017

Enterprise facilities in 2016 were either headed for good fortune and prosperity, or doom and extinction, depending upon whom you asked. We talked to some experts who could explain why. Read More.

Data Center 213

Data Center Enterprise Enterprise Data 213

IT Toolbox

JANUARY 4, 2017

This is the second of three posts I’m writing as a preview for 2017, and depending how far you want to push the technology envelope, they’re all closely related. I began with VoIP, which is almost always the first step a business takes on the path to IP – Internet Protocol.

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VOIP Internet 178

Advertiser: Procom Services

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Engineering

Tech Republic Security

JANUARY 4, 2017

Microsoft appears to be getting ready to address some complaints about Windows 10, as well as holding its hands up to getting too aggressive in its upgrade push.

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Windows Microsoft 167

Forrester IT

JANUARY 30, 2017

In today's world, customers decide how customer-centric a company is. Good customer service should capture the fundamentals of a great experience: ease, effectiveness, and emotion. Looking ahead, Forrester sees 10 trends for 2017 that customer service professionals should take into account as they move the needle on the quality of service that they deliver: Here are six of them: Customer service organizations address a smaller volume of simple voice-based customer contacts as they mature the

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Trends Company Applications Development 327

CTOvision

JANUARY 4, 2017

Junaid Islam. Geopolitical tensions ensure that 2017 will be another big year for state-sponsored cyber attacks. The lethality of state-sponsored attacks derives from their ability to bypass security point products by combining device, network and data center vulnerabilities into an integrated assault. Another aspect of state-sponsored cyber attacks is their willingness to patiently creep from organization to organization to get to their target.

Data Center 204

Data Center Malware Virtualization Government 204

Computer Weekly

JANUARY 31, 2017

The cost of data breaches topped 20% of revenue in the past year as cyber attacks became more sophisticated and defenders struggled to keep pace, the latest Cisco security report shows

Data 209

Data Report Security 209

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For many IT admins, business as usual is a juggling act. Job schedulers and scripts run on autopilot, applications and operating systems can’t speak the same language, and other tools—like RPA or MFT solutions—operate in isolation. On a good day, everything runs smoothly. But good days are rare; more often than not, something goes wrong and you’re stuck putting out fires.

Tools

Data Center Knowledge

JANUARY 6, 2017

DOE says cyber-attacks are growing more frequent and sophisticated, but grid operators say they are already on top of the problem Read More.

Study 203

Study Security 203

IT Toolbox

JANUARY 5, 2017

CRM is wonderful, but only if people use it. One of the biggest problems in implementing CRM is getting the staff to use it properly. This takes a combination of design, training, coaching and management pressure. How much you need of each element depends on the mix of your sales staff.

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Training System 172

Tech Republic Security

JANUARY 4, 2017

A study by TechRepublic and data firm Affinio reveals the social media communities and influencers talking about IoT, ransomware, bots, and other cybersecurity threats.

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Trends Study Media Social 166

Forrester IT

JANUARY 4, 2017

The CRM market serving the large enterprise is mature. The market has consolidated in the past five years. For example, Oracle has built its customer experience portfolio primarily by acquisition. SAP, like Oracle, aims to support end-to-end customer experiences and has made acquisitions -- notably, Hybris in 2013 -- to bolster its capabilities. Salesforce made a series of moves to strengthen the Service Cloud.

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Enterprise Enterprise Oracle SAP 326

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

Meeting

CTOvision

JANUARY 21, 2017

Bob Gourley. There are seven key megatrends driving the future of enterprise IT. You can remember them all with the helpful mnemonic acronym CAMBRIC, which stands for C loud Computing , A rtificial Intelligence , M obility , B ig Data , R obotics , I nternet of Things , C yberSecurity. In this post we dive deeper into the trend of enhanced Cybersecurity.

Trends 202

Trends Enterprise Enterprise Security 202

Computer Weekly

JANUARY 29, 2017

The combination of AI and humans will triple productivity if businesses get the balance right for different roles

Artificial Intelligence 208

Artificial Intelligence 208

Data Center Knowledge

JANUARY 4, 2017

Toyota, Honda, Nissan competing for scarce IT talent with banks, tech companies, and everyone else Read More.

Data Center 203

Data Center Banking Data Company 203

IT Toolbox

JANUARY 5, 2017

The world is going mobile and that includes CRM. In the case of CRM, mobility is more than just a fad. According to a study by Nucleus Research mobile CRM applications boosted productivity on an average of 15 percent. Thirty percent of the respondents reported productivity boosts of 20 percent or more.

Mobile 160

Mobile Survey Study Research 160

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Development

Network World

JANUARY 2, 2017

If Mark Stokes, Scotland Yard’s head of digital, cyber and communications forensics unit, is correct, then IoT devices will play an increasingly important role in crime scene investigations. “The crime scene of tomorrow is going to be the internet of things,” Stokes told the Times. The police are being trained to look for “digital footprints” – IoT gadgets that “track or record activities” which might prove or disprove alibis and witness statements as well as record what occurred during a murder

Internet 159

Internet Training 159

Forrester IT

JANUARY 9, 2017

Too many businesses believe that their digital business strategy is actually a roadmap, or a series of IT projects. Being digital is a capability - in your business it impacts the culture, metrics, organization, skills, and finally - the technology. As a CIO, one of the most important roles you'll play is helping to make the business FAST - removing friction points from processes and enabling new capabilities to be developed as required by the customer, partners, and business stakeholders.

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Quality Assurance Agile Mobile Development 320

CTOvision

JANUARY 21, 2017

Nathaniel Crocker. Seven Trends and Predictions for 2017. In billiards, you must call your shot ahead of time. You don’t get any points for luck. With that in mind, here are my on-the-record predictions for 2017. Trend #1 – Self Driving Cars. Self-driving cars, previously existing only in the world of science fiction, are becoming a reality. Today taxis are driving themselves in Singapore.

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Trends Artificial Intelligence Big Data Cloud 192

Computer Weekly

JANUARY 6, 2017

Ransomware and IoT-enabled attacks are expected to continue, while 2017 will see the rise of data integrity attacks, targeting of cloud infrastructure and the use of AI by attackers, experts predict

Cloud 205

Cloud Data 205

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There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

Data

Data Center Knowledge

JANUARY 3, 2017

Why the "Russian hacking" story in the US has gone too far Read More.

Security 203

Security 203

IT Toolbox

JANUARY 30, 2017

The value-driven networking vendor Open Mesh is on a good run. I see colleagues in the wireless community increasingly interested in the notion that decent cloud-managed network equipment doesn’t have to come with expensive and restrictive licenses, so this underdog’s brand awareness is growing.

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Licensing Wireless Network Cloud 157

Tech Republic Security

JANUARY 4, 2017

A new campaign to distribute ransomware known as GoldenEye takes aim at HR departments via fake job applications. Here's how to keep your company safe.

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Applications How To Company 152

Forrester IT

JANUARY 9, 2017

We are eager to announce a beacon of light to help penetrate the post-holiday fog: Forrester's DevOps Benchmark Survey for 2017 is officially live! Led by myself and Researcher Elinor Klavens , this benchmark survey serves as the backbone for a large portion of our DevOps research, facilitating the identification and tracking of trends and supporting our research including predictions for the future.

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Devops Survey Agile Research 312

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IT leaders are experiencing rapid evolution in AI amid sustained investment uncertainty. As AI evolves, enhanced cybersecurity and hiring challenges grow. This whitepaper offers real strategies to manage risks and position your organization for success.

Strategy