Sat.Apr 13, 2019 - Fri.Apr 19, 2019

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Stop Trying To Replace Your Agents With Chatbots — No, Seriously!

Forrester IT

Customer service organizations have been looking for ways to cut costs for decades. Now that chatbot mania has taken over, many are jumping on the bandwagon and attempting to replace their human agents with chatbots. In theory, that makes sense – a chatbot costs less than a human over time, and most customer service organizations […].

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Five Industries Being Transformed By Artificial Intelligence

CTOvision

Read Jeremy Fain list five industrial sectors which are being transformed due to the adoption of artificial intelligence on Forbes : Technology is a transformative force, and there is currently no technology more transformative than AI. Because AI encompasses so many different fields — from robotics to deep learning to self-driving cars — it can […].

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How Business Transformation is Fundamentally Different from Innovation

Social, Agile and Transformation

An interesting debate transpired during the last #CIOChat on Thursday at 2pm around Myles Suer's question, "How is #innovation fundamentally different from business transformation?" I had significant feedback to my tweets and decided to dedicate this week's blog post to detail my perspective. I provided a two-tweet answer require(["mojo/signup-forms/Loader"], function(L) { L.start({"baseUrl".

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SCCM Third-Party Software Updates Setup Step by Step Guide Post 1

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. SCUP helped many of us to deploy third-party software updates for many years. Now, SCCM doesn’t require SCUP to deploy Third-party updates. Let’s dive into the SCCM third-party software updates setup. Related Posts SCCM Third-Party Software Updates Setup Step by Step Guide Post Video Guide (Coming Soon)Free SCCM Catalog List – SCCM Third-Party Updates Post […].

Software 168
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Want To Launch An Extended Reality (XR) Experience? Start With Employee Use Cases

Forrester IT

After returning from Mobile World Congress in Barcelona last year, where I walked miles to test every virtual reality (VR) and augmented reality (AR) experience, one thing was clear: They aren’t ready for mainstream consumer use. But what about for employees? I spoke with my colleague Sam Stern about the applications I’d seen at the […].

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The Cloud Security Alliance Federal Summit 7 May 2019

CTOvision

If you work technology issues in the federal government please mark your calendar now for the Cloud Security Alliance Federal Summit, 7 May 2019. The agenda has just been announced and it is absolutely exciting. For more and to sign up see: CSA Federal Summit I also want to mention that the CSA has a […].

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More Trending

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How to Change Office 365 Update Channel with SCCM Run Script

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. My name is Sharad Singh, and I have more 15 years of experience in IT and SCCM technologies, MS Intune. This post is my first one here in this blog! In this post, I will provide you a most straightforward way to Change Office 365 Update Channel for all your SCCM managed devices.

How To 167
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Future of Retail: How Brands Should Handle Automation In 2019

Forrester IT

To help retailers and brands plan for 2019, Claudia Tajima and I are interviewing our Forrester peers to discover how their 2019 predictions will affect retail for our series: “Applying 2019 Predictions to Retail.” Recently, Claudia interviewed J.P. Gownder, VP and Principal Analyst on Forrester’s CIO team and an expert in automation technologies. Here’s what J.P. thinks retailers and brands should expect and focus on regarding automation in 2019.

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Infographic: AI powered Chatbots

CTOvision

Chatbots are rapidly becoming part of our every day lives and proving to be a very valuable tool for companies across a wide range of industries. As such, AI-enabled chatbots are increasingly being used on the front line of customer engagement. They can be integrated into customer support service teams to answer common or basic […].

Tools 258
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Cisco Talos details exceptionally dangerous DNS hijacking attack

Network World

Security experts at Cisco Talos have released a report detailing what it calls the “first known case of a domain name registry organization that was compromised for cyber espionage operations.” Talos calls ongoing cyber threat campaign “Sea Turtle” and said that state-sponsored attackers are abusing DNS to harvest credentials to gain access to sensitive networks and systems in a way that victims are unable to detect, which displays unique knowledge on how to manipulate DNS, Talos stated.

Internet 167
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2024 Salary Guide

Procom’s 2024 Salary Guide provides critical insights into the latest hiring trends, in-demand IT roles, and competitive pay rates across Canada and the U.S. It highlights key market dynamics such as the growing demand for remote work, skills-based hiring, and flexible staffing solutions. With detailed pay rate data for top IT positions like Cybersecurity Consultants, Cloud Engineers, and Salesforce Developers, this guide is an essential resource for companies looking to stay competitive in toda

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What the CIO's Role Says About Your Company

Information Week

The roles of chief information officers (CIOs) can vary significantly. Some are strategic business leaders, others are tactical implementers, some fall somewhere in between. What they do says a lot about your company.

Company 156
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Blockchain and Supply Chain

Forrester IT

Modern supply chains are faster, more dynamic, and more volatile than ever before. The digital economy thrives on scouring the globe for new markets and new sources of supply. Furthermore, agile supply networks outpace rigid supply chains, anticipating demand from empowered customers. But in contrast with rigid legacy supply chains, binding known and trusted vendors, […].

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IoT security market to reach $35.2 bn by 2023: Report

CTOvision

According to a new market research report published by MarketsandMarkets, the global Internet of Things (IoT) Security Market size is expected to grow from USD 8.2 billion in 2018 to USD 35.2 billion by 2023, at CAGR of 33.7 percent during the forecast period. Major factors driving the growth of the market are the increasing number […].

Report 217
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Cisco warns WLAN controller, 9000 series router and IOS/XE users to patch urgent security holes

Network World

Cisco this week issued 31 security advisories but direct customer attention to “critical” patches for its IOS and IOS XE Software Cluster Management and IOS software for Cisco ASR 9000 Series routers. A number of vulnerabilities also need attention if customers are running Cisco Wireless LAN Controllers. The first critical patch has to do with a vulnerability in the Cisco Cluster Management Protocol (CMP) processing code in Cisco IOS and Cisco IOS XE Software that could allow an unauthenticated

LAN 157
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Guide to Centralizing IT Operations: How to Link Tasks and Tools with an Automation Platform

For many IT admins, business as usual is a juggling act. Job schedulers and scripts run on autopilot, applications and operating systems can’t speak the same language, and other tools—like RPA or MFT solutions—operate in isolation. On a good day, everything runs smoothly. But good days are rare; more often than not, something goes wrong and you’re stuck putting out fires.

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Configuring Wake-On-LAN for Dell Systems

Mick's IT Blog

If you have been wanting to wake your Dell systems up from sleep, hibernate, or shutdown states, this is how you do it. Starting out with this article from Dell, I got the list of things needed to set up the system for WOL. There are three areas that have to be configured on Dell systems, at least for the systems we have which range from the Optiplex 990 to the Latitude 7490.

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Assessing Your Digital Maturity — What Does Excellence Look Like?

Forrester IT

Wall Street loves a digital business. These technology-driven innovators, which put customer acquisition, retention, and experience at the center, have a different way of looking at the world. They are rewarded with growth and investment. And it’s not just digital natives. Digitally advanced incumbents, firms such as Accenture, Capital One, Microsoft, and Philips, also see […].

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OODA Produces A Traveling Executive’s Guide to Cybersecurity

CTOvision

We have written before about the importance of all of us recognizing that we are in a cyber conflict. The fact is that we are all targets. We all have to keep our wits about us. This includes tracking the cyber threat and best practices to mitigate the threat. A period of significantly enhanced vulnerability […].

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BYOD and its Impact on Enterprise Content Delivery

Kitaboo

Over the last two decades, the way enterprises consume content has changed drastically. The changing business scenario and the emergence of new technologies have compelled organizations to adopt new methods to equip their staff with the necessary knowledge and skills, efficiently. Enterprise training is slowly coming out of the traditional classroom model into being a web-based and a mobile-driven training model, where employees can now be trained on any device at any time.

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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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Keys to a Successful IoT Deployment

Information Week

IoT is growing rapidly, but lingering connectivity, security, and data storage concerns will need to be resolved to guarantee its continued flourishing.

Storage 114
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Digital Business Success Requires A Modern Core

Forrester IT

Years into the digital era, we see many companies that haven’t invested enough in modernizing their core. The so-called back office and other operational systems can seem disconnected from goals such as innovation and experience — but they are intricately linked. A legacy, monolithic core hinders innovation, growth, and employee and customer experience.

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Microsoft admits Outlook.com hackers were able to access emails

CTOvision

Microsoft has admitted that its Outlook.com security breach was worse than the company initially revealed. The software maker started notifying some Outlook.com users late on Friday night that a hacker was able to access accounts for months earlier this year. Microsoft’s notification revealed that hackers could have viewed account email addresses, folder names, and subject […].

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How to Improve Student Learning Outcomes with Digital Learning

Kitaboo

In this age of digital content consumption, students are likely to get easily distracted if they do not find their curriculum interesting enough. Educators have noticed that when technology is integrated into the curriculum, students tend to demonstrate an eagerness to learn. With the steady rise in digital learning materials, and the various interactive elements being incorporated into these digital resources, the teaching faculty is hoping to create an engaging learning environment and improve

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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AI, Automation Job Trend to Reverse in 2020

Information Week

Artificial intelligence is adding value for many enterprise organizations, but getting it into production takes longer, costs more, and adds less value than many organizations are expecting.

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It’s Time For Shift-Left Performance Testing

Forrester IT

Developers: Performance Testing Deserves Your Attention! Developers, you have to stop treating performance testing as an afterthought. Our Forrester Analytics Global Business Technographics® Developer Survey data shows that over half of developers spend less than an hour a day performance-testing their code. When performance testing is done at the end, just before deployment, you’ll need […].

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Don’t Acquire a Company Until You Evaluate Its Data Security

CTOvision

Read Chirantan Chatterjee and D. Daniel Sokol explain why you should not acquire a company until you have evaluated its data security on Harvard Business Review : When Marriott International acquired Starwood in 2016 for $13.6 billion, neither company was aware of a cyber-attack on Starwood’s reservation system that dated back to 2014. The breach, […].

Company 206
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Launch Your First Ansible Hands-On Lab For Free

Linux Academy

What are Hands-On Labs? Hands-On Labs is a key feature when it comes to learning practical skills. Instead of simply watching videos, Hands-On Labs deploy real environments with real-world scenarios for you to complete. By completing those scenarios, you are building skills that can be used directly on the job. If you have a paid membership at Linux Academy, you can launch any of the 700+ Hands-On Labs available on our platform for as many times as you want, at no additional cost.

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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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Seven Ways to Jump-Start AI

Information Week

Artificial intelligence can offer competitive advantages, but it's not easy to find the path without understanding how to overcome the challenges.

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Digital Gets Real – A Look Back at Our 2019 Predictions

Forrester IT

After delivering talks at several recent industry events and having a wide range of discussions with digital leaders, it’s clear that organizations are becoming increasingly pragmatic when it comes to digital. They are getting back to basics, and looking to deliver small, manageable chunks of innovation. They are also tossing aside their digital roadmaps – […].

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Warning: Internet Explorer Just Became A Silent But Serious Threat To Every Windows User

CTOvision

Security researcher John Page warns that Microsoft’s Internet Explorer has a critical security flaw that allows hackers to spy on you and steal personal data from your PC. That warning may seem irrelevant to you since Internet Explorer was officially discontinued in 2015. It’s now an archaic web browser, only in use by about 7% […].

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“George Jetson” Returns

Cloud Musings

Add description He grew up in Silicon Valley, landed his first job at Apple Computers, was introduced to Nobel Prize winners by his dad and today, he takes a self-driving car to work so that he can squeeze in a few morning conference calls with the US east coast Team. Is this George Jetson!? No. It’s just a normal day for Steve Wilson, VP of Products for Cloud at Citrix As a Silicon Valley native, Steve grew up around hi-tech.

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IT Leadership Agrees AI is Here, but Now What?

IT leaders are experiencing rapid evolution in AI amid sustained investment uncertainty. As AI evolves, enhanced cybersecurity and hiring challenges grow. This whitepaper offers real strategies to manage risks and position your organization for success.