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6 trends fueling the rise of self-service IT

CIO Business Intelligence

Today, self-service IT solutions, both purchased and homegrown, target a wide range of activities, from traditional end-user support, to spinning up company-sanctioned cloud instances for new projects and experiments, to data access and analysis on tap.

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3 lessons that CIOs learned in 2018

mrc's Cup of Joe Blog

“IT Leaders should have learned that they can’t succeed at being the support center for every end user application,” says Paula Fredericksen, Founder of Veras Partners. It’s unlike other projects, trends, etc… Digital Transformation isn’t your typical project. The reason: It doesn’t end.