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VoIP hardware provider pursues certification

IT Toolbox

As demands for VoIP phones increases, platforms that offer customers device-neutral adoption and integration are working to support as wide a choice of hardware as possible.

VOIP 145
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Evaluating the relative cost of edge computing

CIO Business Intelligence

Hard costs include: Setting up the infrastructure (servers, connectivity, storage, gateways, sensors/input devices, and hardware) and integrating the edge deployment with it. The hardware required alone ranges from very basic to enterprise-class rack-based systems that consist of standalone, converged, or hyperconverged infrastructure.

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What is a network router? How AI networking driving its evolution

Network World

Virtual router: Software applications that perform the same functions as a hardware router – this is typically used in software-defined networking (SDN) What are some other functions of routers?

Network 394
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Journey Beyond transforms its contact center to deliver better customer journeys

CIO Business Intelligence

Implementing a consolidated communications platform To overcome the bottlenecks and drive customer engagement to the next level, Journey Beyond launched a contact center transformation, the first step of which was to establish a common unified communications (UC) platform across the business and integrate it with a new contact center (CC) solution.

Tourism 299
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How Echo Show Can Win the UC Market

IT Toolbox

The launch of the Echo Show puts Amazon’s Echo product line another step closer to winning the unified communications (UC) market from a hardware and innovation perspective. The newest Echo will sport hands-free video calling and some other hardware improvements. It’s almost looking

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How to choose the right UCaaS platform for your company

Computerworld Vertical IT

Phone systems are traditionally based within the corporate headquarters, but you can instead opt for a modern, cloud-based, all-in-one communication platform that requires no hardware to be deployed anywhere within your offices. That’s where Unified Communications as a Service, or UCaaS, comes in. What is UCaaS?

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Thriving in a Cloud, Big Data, Mobility and Security World

Cloud Musings

Web-scale IT does not happen immediately, but will evolve over time as commercial hardware platforms embrace the new models and cloud-optimized and software-defined approaches reach mainstream. Risk-Based Security and Self-Protection - In a digital business world, security cannot be a roadblock that stops all progress.

Big Data 174