IT Toolbox

AUGUST 15, 2016

A new partnership between Pacific West and East Coast companies intends to offer unified communications services and contact center solutions in sectors including healthcare, automotive and insurance, as well as for government agencies.

Unified Communications 100

Unified Communications Government Automotive Insurance 100

CIO Business Intelligence

MARCH 15, 2022

Almost no industry was exempt from these sweeping changes, though several unique challenges landed squarely on the healthcare insurance sector. Engagent needed a unified communications platform that delivered, shifting the core of their business while maintaining their high degree of customer service and responsiveness.

Healthcare 317

Healthcare Unified Communications Insurance Cloud 317

CIO Business Intelligence

FEBRUARY 13, 2023

We will continue to reduce our investment and presence at our on-prem data center,’’ says Raju Seetharaman, senior vice president of IT and transformation at life insurance company Legal & General America. “We Enterprise communications services saw slow but steady 1.6% The unified communications market’s meager 1.6%

Budget 363

Budget CTO Hire Unified Communications Tourism 363

CIO Business Intelligence

SEPTEMBER 10, 2024

She often writes about cybersecurity, disaster recovery, storage, unified communications, and wireless technology. She has extensive experience both as a researcher and a business and technology journalist, covering a broad range of issues and topics. Karen holds a Bachelor of Arts degree from UCLA.

Architecture 289

Architecture Enterprise Enterprise Disaster Recovery 289

CIO Business Intelligence

JULY 12, 2022

They must also deliver the speed and low-latency great customer experiences require in an era marked by dramatic innovations in edge computing, artificial intelligence, machine learning, the Internet of Things, unified communications, and other singular computing trends now synonymous with business success.

Data Center 246

Data Center Enterprise Enterprise Cloud 246

CIO Business Intelligence

MARCH 9, 2022

It has implemented a single unified communications platform for all its operating countries and staff that supports telephony, video and audio conferencing, contact centre, analytics and reporting, and integration with Microsoft Teams and Salesforce. and manufacturing 7%.

Unified Communications 246

Unified Communications Video Mobile Applications 246