IT Toolbox

MAY 16, 2016

You know the power of "VoIP," or voice-over-Internet protocol that allows for online phone calls, and "UC," or unified-communications solutions like integrated business communications including instant messaging.

VOIP 113

VOIP Unified Communications Internet Tools 113

Spearline Testing

MARCH 9, 2021

Since the global adoption of VoIP and video as primary communication solutions, Unified Communications (UC) has never had a more valuable asset. The 'VoIP approach' provides organizations with feature-filled telephony service at a fraction of the standard company telephony price, proving highly effective.

VOIP 131

VOIP Network Unified Communications Internet 131

Spearline Testing

NOVEMBER 5, 2020

For starters, agents who moved from the office to their home had to connect to their contact center solutions over the public internet. “Something as simple as Internet bandwidth on the home internet connection now had a significant bearing on the quality of service that they could provide to their customers.”

Telecommunications 142

Telecommunications VOIP Quality Assurance Unified Communications 142

CTOvision

NOVEMBER 2, 2016

After spinning off from Lucent Technologies and AT&T, Avaya became the experts in SIP, Internet telephony, unified communications and collaboration (UCC) and all thing VOIP. Avaya is the company that is synonymous with telephony.

How To 150

How To Firewall Network Data Center 150

Network World

JUNE 6, 2024

In 2019, Gartner created the term SASE to describe a cloud-based service that combines networking and security to give remote workers safe access to internet-based resources. Versa says it’s seeing particular interest from new customers who need support in real time applications such as video, unified communications, and real time IoT.

Security 167

Security WAN Vmware Network 167

Spearline Testing

JULY 16, 2019

The telecoms industry has undergone a fundamental transformation with the decline of traditional landlines and the rapid evolution of technologies such as smart devices, Voice over Internet Protocol (VoIP), the Internet of Things (IoT), 5G, and cloud computing. Growing from reactive, to proactive, to cognitive.

Network 60

Network Telecommunications Unified Communications IBM 60