How virtual assistants will build knowledge-based relationships based on trust
Trends in the Living Networks
APRIL 15, 2019
I was recently interviewed for an article in CMO.com on major trends for marketers in the mobile space. Much of this is of course not new, I wrote about the rise of contextual search in 2011, and more recently about the massive opportunity for virtual assistants. However this requires trust in how that personal knowledge will be used.
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