Remove Knowledge Base Remove Mobile Remove Virtualization
article thumbnail

How virtual assistants will build knowledge-based relationships based on trust

Trends in the Living Networks

I was recently interviewed for an article in CMO.com on major trends for marketers in the mobile space. Much of this is of course not new, I wrote about the rise of contextual search in 2011, and more recently about the massive opportunity for virtual assistants. However this requires trust in how that personal knowledge will be used.

article thumbnail

1&1 contracts Rakuten for German 5G Open RAN network

TM Forum

Germany’s 1&1 AG has given a fillip to Open RAN and the Rakuten Communications Platform (RCP) by contracting Rakuten Group to help build its new mobile network, which will be Germany’s fourth. Its choice of partner to build a virtualized Open RAN 5G network points to Rakuten’s potential to shake up the telecoms industry.

Network 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Progress in ICT industry policy and cybersecurity standards drive MENA and Central Asia toward an intelligent era

CIO Business Intelligence

It also explored how carriers, enterprises, oversight agencies, and regulators can enhance mobile security capabilities and provide guidance for risk management strategies. Based on their specific needs and achievements in these areas, the session provided recommendations for various countries, such as UAE, Saudi Arabia, Pakistan, and Iraq.

Policies 104
article thumbnail

ServiceNow adds gen AI to more workflows, including chatbot creation

CIO Business Intelligence

Now Assist for FSM will draw on data on past incidents, activities, and parts to perform tasks such as summarizing work orders in a form convenient for the mobile devices that field service workers typically use. Those differences include the data used to tune the underlying generative AI models, and the tasks it can assist with.

article thumbnail

Elevating Training Content with Video: A How-To Guide

Kitaboo

6 Most Popular Types of Video Training Content Tutorial Videos Just-in-Time Training Live Virtual Training On-Demand Training Interactive Training Screencasts and Screen Recordings II. Live Virtual Training With the rise of remote work, live video training has become highly effective. Let’s get started! Table of Contents I.

article thumbnail

AI bots for customer experience: trends, insights, and examples

CIO Business Intelligence

Customers may be open to the idea, but only 30% believe that chatbots and virtual assistants make it easier to address their service issues. Most still perform only extremely basic tasks and often mirror the poor practices of traditional IVRs. The customer accepts, the call ends, and the bot steps in via text/SMS.

Examples 115
article thumbnail

How Educators Capitalize on Digital Transformation in K12 Education

Kitaboo

Mobile-First Today, every student has a mobile phone, while not all students may not necessarily own a computer. Educators can maximize the outreach of their courses by leveraging the penetration and reach of mLearning by creating content that is delivered mobile-first. All the students need is an active internet connection.