CIO Business Intelligence

MAY 19, 2022

A self-service knowledge base offers publicly accessible answers and services through tailored views and allows access by all employees. When a user begins to submit a ticket, the knowledge base should recommend articles with pertinent information. Micro Focus Service Management Automation X (SMAX).

Enterprise 312

Enterprise Enterprise System How To 312

Trends in the Living Networks

APRIL 9, 2008

I see a parallel path to browser-based social networking. From its early beginnings with sixdegrees.com in 2000, it took until 2007 for social networking sites to work out the basics of what people found compelling and were comfortable with, leading to a broad-based uptake of social networking sites.

Network 60

Network Social Mobile Trends 60

Trends in the Living Networks

MAY 12, 2006

I have no doubt that the analysis techniques used on this data were primarily network mapping, using software such as Netmap , which I described in an earlier article on social networks and intelligence applications. He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters.

Network 68

Network Social Trends Data 68

Trends in the Living Networks

APRIL 13, 2007

Yet social networking is not just about friends and personal networks. Applying social networks in the enterprise is a sweet spot that has massive potential value. Spoke had a unique model at the time, providing both social networking applications inside the enterprise, as well as a public version of their application.

Network 74

Network Social Trends Enterprise 74

Trends in the Living Networks

FEBRUARY 20, 2007

» A second Second Life – new competition in virtual worlds Ross Dawson, February 20, 2007 5:02 AM US PT Hey, how come I read about this on Scobleizer first? Second Life has established itself as the de facto leader in user-created free-form virtual worlds. TD Goodcliffe believes that the space is open for the taking.

Virtualization 60

Virtualization Trends Network Media 60

Trends in the Living Networks

AUGUST 3, 2007

From the very beginning of the social networking space, with the launch of sixdegrees.com in 2000 (which gave up the ghost in January 2002), the fundamental underlying issue was whether social networks would be entirely exclusive and competitive, or whether they would in some way integrate to create a global social networking space.

Network 68

Network Social Trends Media 68

Trends in the Living Networks

SEPTEMBER 12, 2006

I talked about how social media is unleashing our latent humanity, by providing us with new ways of interacting and relating. We are exploring and discovering who we become as individuals and a society through using the new tools of social media. MySpace is a specific manifestation of how young people’s attention is shifting.

Media 60

Media Social Trends Network 60

Trends in the Living Networks

MAY 22, 2006

This squarely puts Microsoft into a space – enterprise social network software – that has previously been populated by Spoke , Visible Path , Contact Networks , and Tacit. Many organizations seem to think the enterprise social network software will provide an immediate solution, and many have stumbled already in applying these tools.

Network 60

Network Social Trends Enterprise 60

Trends in the Living Networks

AUGUST 28, 2012

My keynote focused on the major economic, technological, and social shifts under way and how they impact business travel and how it is managed in organizations. Back in 2005 I wrote about the quasi-3D Teleportec virtual meeting platform.

Travel 125

Travel Video Meeting Case Study 125

Trends in the Living Networks

AUGUST 21, 2006

Although the mobile phone offers an "extremely appropriate platform for social networks," he said current pricing structures were holding back the market. The fundamental problem is in the way Australian mobile companies set up charges for data downloads compared with the US where most plans are based on on unlimited data downloads.

Network 68

Network Social Mobile Trends 68

Trends in the Living Networks

FEBRUARY 26, 2008

» Lloyds TSB pilots social media Ross Dawson, February 26, 2008 7:30 PM US PT James Gardner, head of innovation at Lloyds TSB, writes consistently on his blog Bankervision , disclosing some of the key issues involved in innovating in a major bank. Some excerpts from his below show how blogging can change how corporations work.

Media 60

Media Social Trends Network 60

Trends in the Living Networks

SEPTEMBER 24, 2013

In my book Developing Knowledge-Based Client Relationships , one of the key themes was that of adding value to client decision-making. Virtually the same issues – including talent, pricing, fee transparency, active vs. passive management, and distribution structures – are being discussed today.

Financial 137

Financial Case Study Industry Study 137

Trends in the Living Networks

AUGUST 27, 2007

How long you should spend reading each day will vary tremendously for each individual, though most directors would benefit enormously from spending at least two hours each day learning more about developments in their industry and the broad social, economic and business environment. Free chapters) Implementing Enterprise 2.0

Trends 158

Trends Network Media Social 158

Trends in the Living Networks

JULY 21, 2006

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « The social nature of Search 2.0 | Main | Mobile traffic data will pressure local radio » Being in two places at the same time Ross Dawson, July 21, 2006 5:02 PM US PT I really like this.

Trends 95

Trends Network Media Social 95

Trends in the Living Networks

APRIL 21, 2008

Free download of entire book » Social networks in organizations: balancing risk, reward, and transparency Ross Dawson, April 21, 2008 4:20 PM US PT A rather popular topic these days is the risks to organizations of using social networks. My Enterprise 2.0 Governance Framework explicitly addresses risks, benefits, and actions.

Network 60

Network Social Trends Media 60

Trends in the Living Networks

APRIL 10, 2008

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « Mobile social networking, meaning virtual networks bringing people physically together, will inevitably be a pervasive application | Main | More media coverage of Enterprise 2.0

Network 60

Network Social Trends Enterprise 60

Trends in the Living Networks

AUGUST 28, 2007

It’s another issue to uncover which are the most relevant social networks for your professional life, and to use these effectively. The most important connections for most professionals (who are deep knowledge specialists in their domain of expertise) are their peers. The answer is: it is if you want it to be.

Network 60

Network Social Trends Media 60

Trends in the Living Networks

SEPTEMBER 25, 2007

Value is increasingly seen as shifting to social networks. Media – as in the flow of information – is increasingly between people rather than in a hub and spoke arrangement, which makes social networking platforms central to value creation. Social networking platforms have figured out what works.

Network 60

Network Social Trends Microsoft 60

Trends in the Living Networks

MAY 10, 2008

MySpace and Facebook are providing ways to open out users’ access to their data on those social networks. I wrote last year about how the dominant platform in technology is shifting to social networks , and the inexorable trend to openness in social networks. Permalink | View blog reactions Categories : Social networks , Web 2.0

Network 60

Network Social Trends Media 60

Eric D. Brown

MAY 30, 2024

Think about the last time you used a virtual assistant like Siri or Alexa. Imagine how great it would be if your company could automatically analyze customer feedback, emails, and social media posts to gauge sentiment and identify potential issues before they escalate. But these types of apps are just the tip of the iceberg.

Artificial Intelligence 130

Artificial Intelligence Analysis Virtualization Media 130

Trends in the Living Networks

OCTOBER 2, 2006

Ross is author most recently of Implementing Enterprise 2.0 , the prescient Living Networks , which anticipated the social network revolution, and the Amazon.com bestseller Developing Knowledge-Based Client Relationships (click on the links for free chapter downloads). Free chapters) Implementing Enterprise 2.0

Trends 90

Trends Network Media Social 90

Trends in the Living Networks

MARCH 28, 2008

Today the buzzwords in national economic development are knowledge, creativity, media, content, entertainment, design, and the like. Moreover, the educational and social structures required to support them are dramatically different to those that support the creation of an industrial and manufacturing powerhouse.

Media 87

Media Trends Policies Industry 87

Trends in the Living Networks

OCTOBER 16, 2007

Products and technology-based services are increasingly commoditized, however specialist expertise is becoming more valuable. However collaboration – or what I term knowledge-based relationships – is what makes that professional expertise valuable. Free chapters) Implementing Enterprise 2.0

Trends 84

Trends Network Media Knowledge Base 84

Trends in the Living Networks

MARCH 21, 2007

in the enterprise is far more than just talk » Chapter 6: Implementing key client programs Ross Dawson, March 21, 2007 3:46 AM US PT I recently pointed to the launch of the second edition of Developing Knowledge-Based Client Relationships, including the free download of Chapter 1 of the book.

Programming 60

Programming Trends Network Knowledge Base 60

Trends in the Living Networks

JANUARY 30, 2007

We’ve seen the rising prominence of network partly in how “social networks” has become one of the hottest phrases on the planet, describing the extraordinary phenomena of MySpace, YouTube, Second Life, Wikipedia, and a host of other new tools. In my book Living Networks I described how these networks are now coming to life.

Network 90

Network Trends Media Social 90

Trends in the Living Networks

MARCH 19, 2008

Ross is author most recently of Implementing Enterprise 2.0 , the prescient Living Networks , which anticipated the social network revolution, and the Amazon.com bestseller Developing Knowledge-Based Client Relationships (click on the links for free chapter downloads). Free chapters) Implementing Enterprise 2.0

Trends 88

Trends Network Media Social 88

Trends in the Living Networks

MARCH 12, 2006

Ross is author most recently of Implementing Enterprise 2.0 , the prescient Living Networks , which anticipated the social network revolution, and the Amazon.com bestseller Developing Knowledge-Based Client Relationships (click on the links for free chapter downloads). Full table of contents below.

Trends 60

Trends Network Knowledge Base Media 60

Trends in the Living Networks

FEBRUARY 17, 2006

Ross is author most recently of Implementing Enterprise 2.0 , the prescient Living Networks , which anticipated the social network revolution, and the Amazon.com bestseller Developing Knowledge-Based Client Relationships (click on the links for free chapter downloads). Free chapters) Implementing Enterprise 2.0

Trends 79

Trends Network Media Social 79

Trends in the Living Networks

JUNE 28, 2006

This will also include research comparing the US, UK, and Australian media markets across traditional and social media, major trends in media, and more. Mainstream media and social media feed off each other. Together, mainstream and social media create a single media landscape in which we can all participate.

Media 107

Media Trends Network Social 107

Trends in the Living Networks

NOVEMBER 30, 2005

Ross is author most recently of Implementing Enterprise 2.0 , the prescient Living Networks , which anticipated the social network revolution, and the Amazon.com bestseller Developing Knowledge-Based Client Relationships (click on the links for free chapter downloads). Free chapters) Implementing Enterprise 2.0

Trends 84

Trends Network Media Social 84

Trends in the Living Networks

FEBRUARY 13, 2006

Ross is author most recently of Implementing Enterprise 2.0 , the prescient Living Networks , which anticipated the social network revolution, and the Amazon.com bestseller Developing Knowledge-Based Client Relationships (click on the links for free chapter downloads). Free chapters) Implementing Enterprise 2.0

Banking 83

Banking Trends Network Media 83

Trends in the Living Networks

DECEMBER 17, 2007

Ultimately the only thing that cannot be replicated and commoditized is a deep, collaborative, “knowledge-based” relationship. He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters. Free chapters) Implementing Enterprise 2.0

Trends 60

Trends Network Knowledge Base Media 60

Trends in the Living Networks

SEPTEMBER 8, 2007

While Second Life already provides a quasi-3D environment, a couple of steps beyond is where we will use video glasses, gloves, and other immersive interfaces so that we will experience actually being there, rather than seeing ourselves in a virtual world. Pipes , while Ning allowed people to set up their own social networks.

Trends 92

Trends Conference Network Social 92

Trends in the Living Networks

MAY 27, 2006

However the next years and decades will, step by step, move towards games being virtually indistinguishable from our everyday world. The VirtuSphere takes gaming to a whole new level, allowing users to walk inside a virtual space “while being totally immersed” — through the head-mounted display system.

Trends 60

Trends Network Video Media 60

Trends in the Living Networks

JULY 16, 2006

We talked about the future in a broad ranging interview and talkback session spanning 40 minutes, covering topics including the digital divide, video everywhere, social response to technology, commoditization, doing business virtually, infinite content, virtual environments, and even teleportation.

Trends 60

Trends Network Media Social 60

Trends in the Living Networks

FEBRUARY 27, 2008

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « Lloyds TSB pilots social media | Main | BRW Digital Edition: new-style journalism and some insights into Web 2.0 » Will libraries disappear in 2019? Free chapters) Implementing Enterprise 2.0

Trends 76

Trends Network Media Social 76

Trends in the Living Networks

DECEMBER 8, 2009

The Power of Social Media. He examines how to use social media to build powerful customer relationships and access new markets, apply online technologies to build a more efficient company, and implement tools for tapping global talent. The Power of Social Media. GENERAL AUDIENCE. Creating the Future of Business.

Media 102

Media Financial Social Network 102