Tech Republic

OCTOBER 14, 2024

A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource call center employees love to use.

Knowledge Base 56

Knowledge Base How To Resources VOIP 56

Trends in the Living Networks

JULY 1, 2020

Last week on The Virtual Excellence Show our scheduled guest was not able to make it at short notice, so I thought it would be a good opportunity for me to share my own life story and how it relates to the virtual. Hi, welcome to The Virtual Excellence Show. So I thought it’d be worth sharing my story of the virtual.

Virtualization 88

Virtualization Network Groups Course 88

TM Forum

AUGUST 5, 2021

Its choice of partner to build a virtualized Open RAN 5G network points to Rakuten’s potential to shake up the telecoms industry. Rakuten, which also started life as an MVNO, went into commercial service with its fully virtualized cloud-native OpenRAN mobile network in April 2020 in Japan. based virtual and Open RAN company.

Network 130

Network Data Center Mobile Virtualization 130

GeekWire

APRIL 26, 2021

Five Seattle-area startups just graduated from Y Combinator’s remote accelerator with new ideas on software containers, note-taking, reusable rockets and managing a hybrid workplace. Silicon Valley-based YC accepted a record 350 new companies for its winter program, which participated in a virtual Demo Day March 23.

Meeting 122

Meeting Virtualization Open Source Programming 122

Trends in the Living Networks

SEPTEMBER 24, 2013

Last week I was in Amsterdam for the International User Community Meeting of SimCorp, a leading provider of software for the investment management industry. In my book Developing Knowledge-Based Client Relationships , one of the key themes was that of adding value to client decision-making.

Financial 137

Financial Case Study Industry Study 137

Trends in the Living Networks

AUGUST 28, 2012

In the first edition of Developing Knowledge-Based Client Relationships , which came out in 2000, I wrote in the chapter on managing communication portfolios that the ever-improving quality of video-conferencing would be accompanied by increasing business travel.

Travel 125

Travel Video Meeting Case Study 125

The Investing Edge

JANUARY 21, 2014

On a large scale, IBM has the Smarter Planet, and on a much smaller scale, IBM developed software for a kit that makes the IoT possible, along with hardware developed by Libelium that connect a series of sensors that collect and distribute weather, moisture and soil data that is being used in a Viniculture deployment in Spain.

Internet 105

Internet Industry Automotive IBM 105

Trends in the Living Networks

APRIL 13, 2007

In 2003 there were three major vendors of social networking platforms for the enterprise: Spoke , VisiblePath , and Contact Networks , while Interface Software integrated similar functionality into its CRM application InterAction (since bought by Lexis-Nexis). VisiblePath has now come to attention, as next week at Web 2.0

Network 74

Network Social Trends Enterprise 74

Trends in the Living Networks

MAY 22, 2006

This squarely puts Microsoft into a space – enterprise social network software – that has previously been populated by Spoke , Visible Path , Contact Networks , and Tacit. Unquestionably, good software, well-implemented, can be a powerful enabler. See some screenshots here. However business processes and culture need to shift too.

Network 60

Network Social Trends Enterprise 60

CIO Business Intelligence

JULY 6, 2023

As part of our intelligent automation program, we now have around 3,000 software bots in production, with about 75 more coming online each month,” Austin says. We’re equipping this tool with a private ‘knowledge base’ of AT&T-specific data, with chat enabled to get answers directly from these internal AT&T documents and materials.”

Artificial Intelligence 299

Artificial Intelligence Quality Assurance Tools Groups 299

Linux Academy

JANUARY 14, 2020

BIND (Berkeley Internet Name Domain) is a software collection of tools including the world’s most widely used DNS (Domain Name System) server software. This feature-full implementation of DNS service and tools aims to be 100% standards-compliant and is; intended to serve as a reference architecture for DNS software.

IPv6 22

IPv6 Open Source Linux Network 22

Eric D. Brown

MAY 30, 2024

Think about the last time you used a virtual assistant like Siri or Alexa. Or imagine a world where customer service agents have access to a virtual assistant who can instantly comprehend complex queries, retrieve relevant information, and provide accurate responses—all in real-time.

Artificial Intelligence 130

Artificial Intelligence Analysis Virtualization Media 130

Trends in the Living Networks

DECEMBER 13, 2007

enabling knowledge work Ross Dawson, December 13, 2007 3:24 PM US PT There has been some very interesting discussion over the last week about enterprise software, which began with the question of whether it is sexy or not. This is not something that is facilitated by traditional enterprise software, not by a long shot.

Enterprise 68

Enterprise Enterprise Trends Network 68

SecureWorld News

NOVEMBER 26, 2024

A prime example of this evolution is OpenAI's Chat GPT 4o with Canvas , which redefines co-development by providing real-time, context-aware suggestions for software engineering and creative writing. This evolution positions AI as a co-creator, reshaping problem-solving and innovation.

Examples 117

Examples Government Tools Healthcare 117

Trends in the Living Networks

FEBRUARY 17, 2006

Ross is author most recently of Implementing Enterprise 2.0 , the prescient Living Networks , which anticipated the social network revolution, and the Amazon.com bestseller Developing Knowledge-Based Client Relationships (click on the links for free chapter downloads). Free chapters) Implementing Enterprise 2.0

Trends 79

Trends Network Media Social 79

Trends in the Living Networks

OCTOBER 16, 2007

Products and technology-based services are increasingly commoditized, however specialist expertise is becoming more valuable. However collaboration – or what I term knowledge-based relationships – is what makes that professional expertise valuable. Otherwise, people will go to others who can provide better services.

Trends 84

Trends Network Media Knowledge Base 84

Trends in the Living Networks

SEPTEMBER 21, 2005

Interestingly, two Australian software companies are world leaders in applying social network analysis in these domains. The software excels at processing extremely large data sets of relationships, and picking out the anomalous or interesting relationships. Insurance and retail fraud are other important applications.

Network 74

Network Social Trends Security 74

Trends in the Living Networks

AUGUST 27, 2007

Get yourself off mailing lists, use assistants to filter your messages, and use e-mail filtering software. He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters. Filter aggressively. You have to be ruthless in getting rid of surplus information.

Trends 158

Trends Network Media Social 158

Trends in the Living Networks

SEPTEMBER 7, 2007

Some of the issues I covered were the Seven MegaTrends of Professional Services , building knowledge-based relationships , organizational networks , and professional services strategy. This is an example of a practical tool that can leverage knowledge-based relationships by bringing key issues into the open.

Trends 60

Trends Network Licensing Knowledge Base 60

Trends in the Living Networks

MAY 12, 2006

I have no doubt that the analysis techniques used on this data were primarily network mapping, using software such as Netmap , which I described in an earlier article on social networks and intelligence applications. He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters.

Network 68

Network Social Trends Data 68

Spearline Testing

JULY 16, 2019

In parallel, modern enterprise networks have evolved from being mainly hardware-driven to a software-driven fusion of virtual and physical networks. Cognitive networking involves the application of artificial intelligence and automation to network operations and network service virtualization.

Network 60

Network Telecommunications Unified Communications IBM 60

Trends in the Living Networks

MARCH 24, 2006

The software tracks movements in the person’s face to keep the modifications aligned with their image. An avatar (from the Sanskrit, originally meaning a manifestation of a deity on earth) is a person’s representation in a virtual environment. Any multi-player game involves avatars that players use to play their roles.

Trends 60

Trends Network Media Social 60

Trends in the Living Networks

SEPTEMBER 3, 2006

To review, the concept of “collaborative filtering” is that we collaborate to filter the virtually infinite possibilities we face. The growth of the “long tail” is vastly enabled by software that provides recommendations for things that we love, that we would never find otherwise. Free chapters) Implementing Enterprise 2.0

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Trends Network Media Social 60

Dataconomy

FEBRUARY 14, 2024

This innovative tool allows users to interact with a virtual assistant powered by cutting-edge AI algorithms, enabling them to ask questions, seek information, and receive contextually relevant responses quickly and efficiently. It serves as a virtual aide capable of understanding and addressing specific user inquiries with precision.

Windows 41

Windows Knowledge Base Applications Artificial Intelligence 41

SecureWorld News

JUNE 12, 2023

Staying on top of these changes by completing certifications is the best way to stay abreast of this fast-paced environment while showing employers that your skills and knowledge are up to date. Certifications also allow professionals to grow their overall knowledge base, focusing on more than just traditional networks.

Course 90

Course IBM Security Industry 90

Trends in the Living Networks

DECEMBER 11, 2005

Yet despite this, virtually no major Australian corporations have even experimented with blogs, let alone applied them to useful effect. I do believe that 2006 will see a significant uptake of blogging and other social software by corporates in Australia (and globally). December 12, 2005 4:05 PM kevin said: Very good blog post.

Trends 60

Trends Network Social Media 60

Trends in the Living Networks

MAY 23, 2007

Atlassian has a range of interesting software products, of which the most relevant here is Confluence, an enterprise wiki which has gained significant traction in the global marketplace, claiming to be the largest commercial wiki, with over 3,000 clients. standards development. Free chapters) Implementing Enterprise 2.0

Trends 74

Trends Network Media Fractional CTO 74

Trends in the Living Networks

AUGUST 23, 2007

When attending an information technology seminar at MIT, McEwen drew inspiration from the session on open source software. He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters. Free chapters) Implementing Enterprise 2.0 Free chapters) Implementing Enterprise 2.0

Trends 60

Trends Network Media Open Source 60

Trends in the Living Networks

FEBRUARY 23, 2008

Prizes currently offered (with more continuing to come in) include: Initial submisssions Current prize list: iPhone from Jive Software Weeks ad space on Techcrunch! He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters. Free chapters) Implementing Enterprise 2.0

Trends 60

Trends Network How To Media 60

Trends in the Living Networks

APRIL 10, 2008

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « Mobile social networking, meaning virtual networks bringing people physically together, will inevitably be a pervasive application | Main | More media coverage of Enterprise 2.0

Network 60

Network Social Trends Enterprise 60

Trends in the Living Networks

APRIL 18, 2006

The technology purchases covered spanned enterprise software, servers, storage, and voice over IP. Summary findings from the research include: * The archetype for a successful purchasing decision is based on a strong IT Director/ IT Manager nexus that is well aligned with business executive roles.

Network 68

Network Trends Media Social 68

Trends in the Living Networks

MAY 5, 2006

The future belongs to those firms that can successfully engage their clients in true “knowledge-based” relationships, that are based on deep mutual knowledge, and a high degree of collaboration in achieving outcomes. This makes it very easy for the client to replace them. Free chapters) Implementing Enterprise 2.0

Trends 87

Trends Network Media Social 87

Trends in the Living Networks

AUGUST 19, 2007

This is based on 800,000 employees spending an hour a day on Facebook, numbers which have appear to have no basis other than the imagination of the report’s authors. SurfControl sells software to block employees using sites such as Facebook. Free chapters) Implementing Enterprise 2.0 Free chapters) Implementing Enterprise 2.0

Network 60

Network Trends Company Media 60

Trends in the Living Networks

APRIL 18, 2007

Ross is author most recently of Implementing Enterprise 2.0 , the prescient Living Networks , which anticipated the social network revolution, and the Amazon.com bestseller Developing Knowledge-Based Client Relationships (click on the links for free chapter downloads). Free chapters) Implementing Enterprise 2.0

Trends 60

Trends Network Media Social 60

Trends in the Living Networks

MAY 4, 2007

Bowne and LionBridge are two fairly large companies that specialize in localization for their clients, particularly software companies. He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters. Free chapters) Implementing Enterprise 2.0

Media 60

Media Trends Network Social 60

Trends in the Living Networks

APRIL 22, 2008

The opening words of Living Networks were “Macromedia, the company best known for Flash software, is blogging.” This entire community spanning inside and outside the organization is engaged in a conversation on how to use the software tools, bugs, fixes, and useful approaches. Free chapters) Implementing Enterprise 2.0

Network 60

Network Trends Media Social 60

Trends in the Living Networks

AUGUST 9, 2007

Whether you’re a writer, musician, or software coder, having your work distributed by a major firm is an important seal of approval. He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters. Free chapters) Implementing Enterprise 2.0

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Case Study Network Trends Study 68